Folks Of Interest Good Vibrations Motorsports Did me wrong.

Jim Maher and Randy over at Good Vibrations Motorsports in Whittier CA, totally flaked out on me.
Please don't look to them for any of your blower parts. I have learned the hard way.
They sold me a out of spec ( the bore was .004 under the bearing OD) BDS front bearing plate. When I pushed the bearings in the plate (even heated the plate to 300F and chilled the bearings) once everything cooled the cast plate cracked in 5 places and the bearings are seized up. This part was new out of the box and one hour later it was scrap. Jim and Randy took 5 days to call me back and said sorry, buy a new one, and when I asked them to check the on one they had on the shelf it too was -.004 ( SKF bearing chart states +.0003/-.001 for that bearing I now know)
Who ever buys that next BDS plate or plates will have the same problem.
It was a simple manufacturing error, They admitted the plate was wrong but they would not make good on it.. ???

LOOK OUT for expensive, critical, junk coming out of BDS and sold by:
Good Vibrations Motorsports.

 

I will leave it to the boys at BDS to respond but from dealings that my friends and customers have had with them I will bet that this is not the whole story.

Roo

 

Probably cast in china from contaminated mercan scrap? I'll bet it used to be some chicks vibrateratties




!Not that there's anything wrong with that..



.

 

Rooman, you sound like you have greater knowledge of this situation.

I actually did call BDS Tech and explained that I had a .004 interference fit (bearing to bore) asked what diameter the bore was designed to be machined to and they said, (your not gonna believe this) "take a picture". ????? And they wouldn't tell me what size it was designed to be.
Good Vibrations guys were totally useless. They have proven themselves to be nothing more than a call center.
And when a BDS customer rep tells you to " Take a picture" It sounds like the company is going down.
The BDS part sucked and the BDS tech sucked. Not a good combo.

Whats the skinny?

 

Hello Scott,
Sorry for the mishap you had with our company. The Bearing Plate that cracked on you and the bearing were purchased over 5 years ago from us. You just called us last week bringing this to our attention. In the last 5 years we have sold over 100s of bearing plates and have yet to had a customer call back and say that their bearing plate has cracked on them. Also in the last 5 years we have stopped doing business with BDS. However it was not because of the quality of their product.

-James Maher
Good Vibrations Motorsports
www.goodvibesracing.com

 

Jim,
Well 100s of customers UNTILL today!! Do I not count?
I don't want a problem. I want a solution.
I have had the utmost respect for you and your company. But you are just clubbing my with the fact that I bought the parts years ago.

I presented you and Randy with an honest assessment of the situation. Yes I did buy the parts from you 4 1/2 years ago and the new in the package parts you sold me were NO GOOD today and NO GOOD when you sold them to me 4 years ago end of story.
Randy even told me today the one BDS plate you have left in stock is .004 tight too.


You have the chance to make this right.

 

My self , I have been dealing with GVM Since around 16 years ,
& BDS late 80's with NO issues ,
I have purchased several Used Fuel & Alky parts From G.V.M.

 

Let me throw something out there just for thought. I got no dog in this fight and it is just a general something to think about and could be applied to any business dispute or situation.

Number one nothing that we ever do should ever have to come to the web. I know that we all reach a point of total frustration with a service or part at some point but it should never come to this.

Number two is almost the same as one, it should never come to this. if you own a business and have a chance to sow some good will you should do it. Example: I bought some gauges from a catalog speed shop. I had them for a couple of years before I used them and when I did use them the tach didn't work. I called them and they had quit doing business with the company because of problems with the gauges. The rep told me, "You can do one of two things, deal with the manufacturer or send us the gauges, you didn't buy the gauges from them we did. We will replace the gauges with comparable gauges." I still do business with them and so do lots of my friends.

Anyway work something out, too late to miss it coming to the web but work something out, it will be good for everyone involved.

 

I based my comment on the fact that people that I know all over the world have been dealing with Jim and the staff at Good Vibrations for years and all have been very happy with the service provided. And to label them as simply a call center is asinine as Jim is a former racer of note and they also have a strong presence at Bakersfield, being the major sponsor of the March Meet and having major representation at other events there. This is not the Hoffman Group shipping off shore junk but a very reputable company that sources their stock from the USA where possible (that is for you "moefuzz").

Roo

 

As per porknbeaner - "The rep told me, "You can do one of two things, deal with the manufacturer or send us the gauges, you didn't buy the gauges from them we did. We will replace the gauges with comparable gauges."

That's how you get it done.

 

Just some information ,

 

I am surprised the case could not handle .004...

 

A friend of mine who is a racer (and has run roots blowers) and an engineer an a local co that makes gear reduction boxes (lots of shafts and bearing plates) weighed in as soon as I told him what happened he didn't even hesitate a second and said "No way a bearing of that size should be shrink fit" "plus the bearings will not run" and he remarked I feel correctly that the cracks probably occurred not when the bearings were inserted but when the temps normalized is when the casting cracked. I think that was a good assessment cause I didn't see the cracks until the plate cooled off.
Now the bearings barely rotate. And the plate is cracked in 5 places.

Believe me I rather not be ranting on here but in the garage putting my blower together.

 

This is not the place to solve your problem, call them or suck it up.

 

It's NOT?
I spent close to two hours over a couple day's on the phone with their guy. Him and Jim did nothing other than make excuses.
And suggested that I buy yet another undersized plate from them.

The plate is a BDS cast piece. It apparently was not designed to handle a .004 fit. THATS WHY IT CRACKED!
Not to mention that fit jammed up the new bearings jelly tight.

Make this right Jim Maher.

 

drifters cc I feel for ya!! My name is James not Jim, God Bless!! O'vey!!! Pete

 

James, Jim, Jimmy, Jim-Bob.......

 

service now a days at its best

 

You bought two parts and then tried to put them together, even though they did not fit. It was up to you to check the fits and tolerances before you pressed them together.
I'm sorry to be the one to break this to you, but you need to look in the mirror and tell THAT guy, "You fucked up my parts".
Good Luck.

 

James.
I am utterly disappointed in your handling of this matter.

1.) Now you are speculating as to the condition of the bearings ( new bagged in oil )
2.) Questioning my abilities to press in a bearing. I've pressed dozens of bearings ( including the two into the rear plate that didn't crack when they went in) and know when something isn't correct.
3.) And again questioning my integrity. Yes I purchased the plates 4 1/2 years ago. And they were new as shipped from you,untouched for that time until Friday when they were assembled and failed.

ATTN HAMB'ERS: James Maher will double talk you until you can't take it anymore if you present him with a problem. Then Bless you.

James, you could have sent out a replacement and retained your integrity.

 

Rex read post 4.
I measured before assembly. With a Mic and a bore gauge. didn't like what I saw and called BDS.
The rep at BDS told me "to take a picture" of the size difference. And would not tell me what the press should be.
I do look in the mirror and firmly believe in owning ones mistakes. I do own mine that's how we learn. Right?. I thought that Good Vibrations or BDS would do the same.

 

Let me tell you a story. Last year, Good Vibrations sent a customer a set of 426 hemi valve covers, UPS delivered them, and someone stole them from the porch. They didn't have the same style in stock, so James made sure the customer the had a replacement set to use for a car show display he had that weekend. 5 years is a LONG time to wait to have a problem, and expect something to be done, when they didn't even make the part.

 

Not trying to be smart !!! but always have more than one measuring instrument when in doubt !!
Myself I have pressed many of spindle bearings and a few months ago I screwed up one very bad !
I knew I should have stoped , But I Told myself It will Go , NOT!!!!

 

I had problems with a BDS plate back about 5-6 years ago also. Machining was off. Ended up doing a stock plate with steel rings pressed on. BDS is garbage in my opinion.

 

was thinking it, wasn't gonna say it...

 

You just Have to check everything anymore and recheck ,
Occasionally you run into bad parts From good quality name brand manufactures ,even here on the HAMB , ( recent tag Topper's )

 

Before this thread gets closed, I have to toss in my 2 cents. I have dealt with Good Vibes many times in the last 8 years and found their parts and service to be outstanding.

-Abone.

 

Five years?Womb to tomb as they say.You cant win them all and sometimes you shouldnt.

 

If the first quote is true, then you should have known not to do what you did as told in the second quote.

 

AH