Problem with The Hot Rod Company. Paypal says they got paid, but no response to multiple inquiries. Distressing since they are a vender. My thread here: https://www.jalopyjournal.com/forum...till-open-for-business.1213938/#post-13850222
Mike, the owner, did contact me after I opened a Paypal dispute. Says parts were back-ordered, but tells me they will ship out tomorrow. Hope we are back on track here. I want to support the Alliance Venders, however....
Funny how fast they get back with you when they think they've gotta give money back. Be sure to keep us posted on the outcome please
Update: my order was supposed to ship yesterday, because of backordered parts. But I got a PM from the owner that he decided to cancel my order and issue a refund. He was paid by me via Paypal, $132 and change on Dec. 1. I was always under the impression that a refund was immediate, but it isn't. The transaction on my account is noted as "Refund Pending" meaning that Paypal has to get good funds from the vendor before crediting to me the money owed. And it is my understanding that they- Paypal- don't advance refunds, not making the assumption that the refunding party has good funds to complete the transaction. Their FAQ indicates the process could take up to a week, assuming they get good funds to return to me. Otherwise, it appears I am out the $132, and going forward Paypal will try and collect on my behalf.
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