Belltech Drop Spindels Ever Seen Problems Like This LOOK!!!!!!!

I'm very surprised ... they have been in the spindle biz for some time. I'll go with the overseas product ...

I think I'll stay away from their products in the future ... plenty of spindle folks around these days.

PACO

 

I installed literally hundreds of Bell Tech Spindles on Brand New trucks for Chevy dealers, NEVER had a problem and they weren't made in China (at least at that time) but everyone immediately jumps on that band wagon. Maybe they are now, maybe not but no one has stated they know that here.
I also have to agree that there is a possibility that these were a customer return, that they aren't even their product, or that they could just be a screw up. But what pisses me off is all the people that just want to get a rope without contacting the company. If it turns out that Bell Tech were to at fault here, for reasons listed, then they have been served a bunch of irreparable harm in the way of all the shit talking without any facts.
Maybe he should have contacted the company first, then when the facts were known posted here if there were still a reason - good or bad.
If it turns out it wasn't a Bell Tech problem then they just got screwed over for no reason, if it was their fault, and especially if they don't make it right, then let them have it. But until then discretion is the better part of valor.

 

I guess it goes without saying the scrap spindle will go back to China, wonder what it will come back as next time?

 

I'm going to try this one more time to reach the small minds.
It is indesputable that the parts were bad.
It was also bad to bring this out here, without first trying to resolve it between the only two parties involved.
There was an old addage I learned growing up, "two wrongs don't make a right".
Had the OP contacted BelTech first (he did say he contacted Summit, who would take back the parts no questions asked, which seems to me to have resolved the whole issue without it ever being posted here): and they fixed it by sending him new usable parts the nature of this thread may have been, "Props to BelTech for great customer support", rather than, "hey look at this shit even though I haven't even given them a chance to make it right yet".
Sorry you are unable to see the greater picture, brad chevy. But it is there.

 

I'm sure BelTech stock has tanked due to this thread... how will their business ever recover.

I guess I'll look over my next set of spindles real close NO MATTER WHO made them, inspected them, sold them or shipped them and then of course I'll feel obligated to give them props for supplying what they were paid for.

I'm sure Summit didn't refund money because the person on the end of the 800 line is overly concerned that any parts were defective, nor are they going to do anything about contacting Beltech, they refunded the money because its a business policy.

 

Any chance they will go back on the shelf ?

 

Cosmetic Blem

 

Seems to me this isn't like a liitle minor inconvenience on an aftermarket part,like a hole off center,or a patch panel that doesn't quite match the original.To me,this looks like the kind of shit that could get you killed.And maybe this will put a bit of heat on BellTech and their products,and quality control.
And maybe it should.I'm glad you posted it.This is no little thing.

 

Completely inexcusable. That is a major structural part, and that it actually made it out in a box to a customer is beyond ridiculous.

 

Storm king,just to let you know since you think you are an expert.Customer service starts with a good product shipped to the customer. Maybe my little mind has got something through your hard head.Mistakes are made everyday but great customer service is putting out and shipping a good product and as large a company as BelTech is they do have quality control.They made a mistake so be it.

 

I'll say it probably isn't the company as much as it is the person in charge of quality control. Not in their defense just to clarifly.

That said, I have had good experiences with Suspension Techniques. I haven't purchased anything from them in quite awhile but anything I have ever purchased from them was top shelf.

 

That does not look like a forged piece - I would say from the pix shown that it has a cast "frame" and a steel stub was pressed thru a machined hole (some Jag spindles we have are done this way). If that was the case it appears the hole was too small and the "frame" cracked - and should have been tossed on the spot.

Can you post some pix from the side and back?

 

when shit leaves a company it should be brought to the publics attention. when the company fixes it right that should also be mentioned.

using storm kings logic a company could be shipping 20% shit product and no one would ever know so long as they took a return with a smile.

 

lots of correct opinions here today! the company is gonna take care of it hopefully without anymore hassel. purchase some spindles from another supplier and your back into the "unknown" because they might be peddling shit products and don't care meaning if you complain about their product and it bad who cares we already have your money. sounds like you got a bad one among the thousands of good.

 

I am a business owner. I manufacture parts (in the U.S.). I have employees, and customers.
None of that makes one bit of difference in this conversation.
Look at any typical Speedway or Horrible Frieght post. All these do is give assholes a chance to bitch about somethinhg they know nothing about, other than what the OP says.
The issue should have been dealt with between him and the supplier, THEN brought up here and that is all there is to it.
My "logic", 49ratfink, has nothing at all to do with who is shipping whatever kind of parts. It has everything to do about being a person of good character and dealing directly with the people you have a griveance with.

You guys still obviously still don't get it, because it's more important for you to have the right to know everyone else's business so you have something to bitch about...

 

Williebill X 2. This sort of problem could very well get you or someone else killed

 

Well storm king you got one thing right. You are a character.

 

I say this with no disrespect intended but if theres an issue with a parts maker as a car/truck guy I want to know. hows this your driving down the road at 70 MPH and the spindel brakes kills somone. The guy that put them on has seen 5 kits like this and thought is was the nornel, somones still dead. I dont view this as a bash as much as look at your parts.

 

Glad to see that the problem presented itself right out of the package, rather than a few months from now, at speed, on the highway.

 

McGaughys and CPP also make them.

 

I bet Ford in 2008 would have preferred we all thought like the king and kept it "just between us" (4.5 Million recalled). The public has no business hearing that there may be a problem, its on a need to know basis and until you smell smoke you don't need to know.

 

Bingo! It's Belltech's F up no matter where the part was manufactured, inspected, packaged, shipped from (including China) because it's a Belltech part.
The fact that they even attempted to weld/repair a screwed up casting such as a spindle rather than scrap it is obscene and completely unacceptable. It would be different if it was a reworked pot metal trim casting. Certain bad castings shouldn't be "repaired" and sold as new. How much money did they "save" by selling this part rather than scrapping it? They risk a huge potential lawsuit to sell a questionable part. BTW, I installed Belltech dropped spindles on my o/t Chevy pickup years ago and never had any problems (100k miles).
Lets magnaflux the part and see how it looks?

 

I have installed dozens of sets of dropped spindles, and have used BellTech for many of them. I have never had a problem with them, and at one time, their dropped spindles were the standard of the industry.

Give BellTech the opportunity to fix the problem. I will almost guarantee you that they will fix this issue ASAP, and get you a replacement at zero charge to you. This is a complete embarrassment to their company, and they know these kinds of issues (and the internet) can kill their reputation.

I have a bigger issue with the machinist who machined the spud and QC inspector at the end of the line that bought it off and sent it to packaging and delivery for distribution. That guy needs to have his ass in a ringer. Unfortunately, when you're a large corporation, every bit of your reputation is only as strong as the weakest link in the company. One idiot on your team can kill your reputation, and you may never recover from it. As a business owner, that's some scary shit........

 

Contact McGaughys in California. They're American made and the best around. I used them on my El Camino as well as their rear lowering springs. 559-226-8196. Just like Bell Tech, they do not sell direct. You can ask them who a good retailer is. They gave me the part number, which is on their website, and told me to call Summit. Summit gave me a discount from McGaughy's suggested retail and delivered in 2 days.
www.mcgaughys.com Good luck.........Mike

 

That's a rough looking spindle. Definitely needs to be cut in half so it doesn't get used!! Good thing you inspected it before you installed it. I think that's a good reminder to review parts before installing them on your car. A person can't trust most companies anymore. I'm sure that didn't pass any quality inspection, but somehow still made it to the customer.

I deal with Castings and forgings all day everyday and I'll say we've have bad dealings with the US and Chinese manufacturers. That looks like a chinese repair to me. That stuff gets rejected right away at our business. I'm guessing they have those parts packaged directly in china into customer boxes. So the QA/QC fell down in china. That appears to be a cast part to me also. Forging shouldn't have problems like that. If that is a US part...HOLY CRAP no wonder the US isn't what it once was...

Sad part is most people/companies won't pay for US priced parts. Tooling is 10 times more expensive in the US compared to china. And the parts are probably 30-50% the cost of the US part. So once you factor in tooling on relatively small run aftermarket parts you end up in china to make a part at a price most people will buy.

Companies like Harbor freight and Speedway stay in business for a reason.......

By the way we use foreign content in our products so we can still make the product in the US and not end up completely overseas with it!

 

It shouldn't be that hard to find any parts for tri-year Chevys..

Check this link:
http://www.classicperform.com/fullsize.htm#4

 

did you ever get suitable spindles for the 57? Can't wait to see it.

 

hunh? Any company that ships a part like that needs to be called out in public, period. Then they get a chance to fix it.

And the sad thing is there are a lot of people out there that wouldn't have known better and would have just bolted that bad boy on.

Bingo.... winner winner chicken dinner...

 

I received a used set of Dana 60 gears when I had ordered 8 3/4 new gears, this goes back about 25 yrs ago, and I thought I am going to be stuck with these, and have to buy another set. I called Summit and they said just send them back, and they sent me a new set with no problem, those spindles look like they were repaired, but it could have been from a user rather then Belltech I agree with Storm King if you don't know for sure they came from Belltech that way, maybe you should verify first shoot later.How would any of youi feel if your company were trashed first and then oops my bad it wasn't you after all. I'm just saying make sure before you trash someone

 

look at the bearing area.loks like a bearing has been on them.. bad and used?