I too purchased a complete Jamco front end ***embly. I didn't ***ume that there was grease in it and dis***embled it for inspection. There was no grease anywhere... but... I'm not too sure that a supplier can ship anything that might contain combustibles such as grease, fuel, or anything like that. Every suspension part I have ever ordered in the past 20 years has been dry. Always best to inspect closely every part for fit and proper installation before final bolting and driving.
Yea I agree I should have checked it. It would have been nice to get some direction from Jamco that this needed to be done.
Good news talked to Jamco and they are taking responsibility for this and working to get the parts replaced.
Glad to hear that jemco is going to step up. If it is not taken care of in a timely manor, I can supply you with bearings, seals, dust caps, washers if that is what it takes to get you on the road. In these times no one in the after market business needs bad ink. Dave
Thanks, they said they are sending me new bearings in the mail right away and want me to take both sides apart to see what if anything else needs to be replaced. I will let you know if I need anything.
Well I was going to say it was your fault, but just realized that if they sent you the whole thing pre-***embled with the bearings already pre-loaded and cotter keys in place. Then I'd think it was ready to go as well. If the bearings need to be greased then they need to specify that on the phone or in a set of directions or at the very least don't send the parts pre-asembled so people can see that the bearings need to be packed. Its good that they are going to replace them though.
I must say... Jim Genty has treated me very well with all the money I have spent with them. I had a few minor problems that took care very quickly. Good leeson here is to check everything before driving. I sold a 37 ford that was in mock-up only to a guy that was in a hurry to get it on the road. Nothing was "final" ***embled and everything was need to be taken apart, lubed, clearanced, whatever.... for final fit. He left everything as is and drove it that way until the caliper on the front right fell off and was torn from the ch***is by the tire.... I had in writing of the condition of the car when he purchased it.... that saved my ***!!!! Lessons learned!!!!!
I went through the front end when I was done. After talking to Jim on the phone about that the pre***emble kit would come ready to "bolt on" and the reputation I had heard about Jamco I felt at the time it would be a waste of time double checking their work. Lesson learned on my part. It is a mistake I will never make again.
I also "***umed" that my pre-***embled disc brake dropped spindles were lubed and ready to go. I've not checked them yet, but you can be darn sure I will before I do anything else. The dust caps were already installed when I received them, so I figured... Man, I really hope mine are not dry. I've not done anything to damage the bearings...yet...but I could have easily finished up the car and put it on the road without checking the bearings. When I've checked them, I'll share.
I finally got my replacement spindle from Jamco. The new one they sent was put together even more then the last one with the dust cover already installed. I emailed to see if they greased the bearing on this one but will tear it apart and check it regardless what they say.
that's crazy. I'm sorry for your trouble and hastle. but in a way, its a bit of a blessing 2 the rest of us that we can all learn from your missfortune. thank you for shareing brother.
That is totally insane ! A quality company like that doing that kind of **** . I am glad to hear you made out OK and now you are getting your car back together to hopefully enjoy driving this time . I would have ***umed the same thing too . When a parts or parts come completely ***embled with NO instructions saying to tear it all apart and grease the bearings , I guess they would have picked me up off the street after wrecking the car ! That's really sad to say the least . I still can bet you if I ordered the same front end conversion you bought , it would still come ***embled with NO grease in the bearings again and with No instructions telling me I have to grease the bearing first before driving the car . I really don't understand why they send the parts ***embled ? Anyway keep us up on the progress of your car and the front end . Jim
Well.... I think I can tell you why they send the kit ***embled.... It is so that "you" know how it goes back together and to make sure all the parts are there and fit correctly. I talked to several suppliers around my place and they ship everything dry. I have built many cars and I ALWAYS take everything apart for inspection and lube and then adjust for proper clearances. If it doesn't have grease it's because I forgot to grease it not them! Never ***ume anything! This is from experience in building cars from the drafting to runners. My '53 is only one of two cars that I have had already ***embled before I started working on it. I have it completely apart since I got it making sure everything is on it right.
I always thought that's what instructions were for ? Also if you can't read the instructions and get that put together yourself , then you shouldn't be replacing the front end by yourself either ! If it comes put together then taking it apart won't mean you will get it back together either ! Just a thought ! Jim
It's hard for me to hear the bashing to a company that builds quality products for us car guys to make our cars safe and reliable. This company is also an Alliance company on this HAMB site. I think you are very lucky that they replaced your parts and they still get bashed. Ok, one more comment then I'm done with this post...... Why in the hell would it take "instructions" to make anyone grease something? I don't get it. Checking the lubes in any car is basic car stuff. I've bought three TCI front axle ***emblies and all three were dry, there were no instructions with any of them. If you bought a crate engine would you ***ume that there was oil in it because it is ***embled? Would you need instructions to check it for oil? Come on guys......
Gotta agree with genosslk on this. But for their own sake, Jamco ought to invest in some stickers to affix to the ***embly that says "Stop! These parts are shipped without lube and will need proper lubing before use!" The company needs to protect themselves from the inexperienced and communication always helps. Also seems pretty harsh to post a "do not buy from" without having even given the vendor a chance to respond.
I'm not taking any sides on this, but maybe the ***le of the thread should be edited and changed from "Do not buy from". Just my 2 cents worth.
The isue really was that when I first bought it I asked if I needed to do anything with the spindle kit. Taking them apart isnt that hard. Jim at Jamco said that all I had to do was "bolt them on". I asked him the second time if they where greased mostly to see what he said and then what I would find when I tore it apart. He pretty much just said I should double check. I will admit looking back on the initial project that I should have pulled the rotors and checked. Though with all the research I did on who to get my kit from, everyone seemed to be happy with the quality work done from Jamco. From talking with Jim the kit I got last year to know has changed a bit because some of the parts that came with the kit like bump stops and rubber brake lines didnt match up with the car properly. Things I had to replace myself in the process. The thing is with all of the problems I had through them the biggest complaint was the time it took to get anything done through them. I had to start calling almost daily by the end of September to make sure I was going to get my parts he kept promising where on there way. When I first bought the kit back last October it took till January to get all of my parts. To this day I never got my sweat shirt I initially ordered and was told it was on back order. The thing is now that is all said and done I just wont go back through them to order anything. Which is to bad since they carry quite a few things I was looking at ordering after the front end rebuild was all said and done.
I still think it's YOUR fault for not greasing YOUR new parts upon installation. That's just something YOU have to do since YOU are the one installing the parts on YOUR car. I've gotten crate engines brand new that don't say anything about adding oil or any other fluids. But If I installed the engine and ran it til it seized with no oil...would I call the engine manufacturer and tell them to replace the engine? NO. When I buy new U-joints and install them myself, but don't pump them full of grease, then whey they snap off and catapult my truck into the air and twist the driveshaft like a pretzel and snap the tailshaft, do I call the parts store or the manufacturer to tell them the part I bought and installed myself didn't say anything about adding grease to them and demand they replace everything that is broken due to my ignorance? NO. What makes YOU so special? I think that YOU guilted them into paying for YOUR mistake by taking advantage of the fact that it didn't say anywhere on the box or instructions to grease the parts. When YOU spoke to them on the phone and they told YOU just to bolt them on, they probably ***umed YOU knew that YOU had to grease them prior to ***embly. It's nice to know that they offered to replace those parts even though it was YOUR mistake. That makes them a great company and I'm sure after this issue they will be adding a note to "grease all parts before final ***embly" so that they are not taken advantage of by other people who can't accept the fact that they dont have the common sense to grease the freakin' bearings. Call me an ***hole all you want. I stand firm on this. Kudos to Jamco for making quality products for our vintage cars and putting up with ignorant people who want to talk trash about a company on the biggest hot rodding forum on the internet over a mistake that wasn't the manufacturers fault. I'm glad you didn't have an accident when the bearings froze up though, so I'm not a complete ***.
Damn dude , who left you to be the judge ? I think you need to step back and remember HE DID ASK THEM FIRST ! Now how about getting off your high house and stop calling people all kinds of names for no reason to you . So yes you are an ***hole for acting this way and like you said yourself , you are an ***hole for acting like this ! We really don't need your kind of at***ude and name calling around here ! Jim
well i guess i finaly will chime in . i guess it depends on how you look at this , there should be stickers on the rotors telling you not pre-lubed. and as knowledgable as there sales people are they should be trained to advise you of the not pre greased. posibly even give you a little container of grease to finish the job. that might make you say humm, why did they send this . i am a auto technician by trade. when we get parts that need to be greased or oil added they are marked as such. like a ac compressor. its got a sticker telling you if it dose have or dose not have the proper oil. engines from jasper have stickers. but i also deal with the idea they never do what they say and check anyway. so i guess it a knowledge that has been learned due to experience. they probably figure a profesional shop will be installing them and would look for grease, big mistake on there part. so i guess if you want to lay blame on someone you cant . since realy there both at fault. but they did tell him just bolt them on and go. he just didnt know no better. maybe they could even put a note on there web page stating this. since they dont send instructions . make it easy to find .
THIS POST IS CLOSED! DO NOT POST ON IT AGAIN! As Moderator of this group I have only shut down one other post since the beginning.This is getting out of hand,Jamco is having problems and it has been brought up on the Main Board also,it is my understanding Ryan has been in contact with them and we hope things will improve on their part.In the future let's keep things civil in our posts.Thanks,JeffB Moderator
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