Folks Of Interest Does anyone have a contact for someone at Bob Drake?? I need help

hey gang, I remember seeing a person on here who worked at bob drake and would help members with problems...does anyone remember him or have a phone number?

I bought a upper grill molding kit for my 1946 Ford at a swap meet in Oregon from their vendor booth, and when I went to install it last weekend I discovered it had two left side pieces and no right side. I have emailed the two email address on their site and also called and got a very rude response that beings I got it at a swap meet, they cannot help me. All I want to do is exchange the extra left side for a right side. Otherwise this is 350.00 down the drain. Does anyone have a contact for someone at Drake other then their rude customer service reps?

Thanks, Chris

 

I may have saw him on Fordbarn, I may post this over there as well.

 

It sounds to me like there may have been a misunderstanding. I think they just heard that you bought it at a swap meet and did not realize that it was from them.
Do you have a receipt from them? If so, that should solve everything. When you call again, do not mention the swap meet. No receipt, you might have problems.