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Pete & Jake's - OUTSTANDING customer service

Discussion in 'The Hokey Ass Message Board' started by Jaker, Oct 10, 2007.

  1. Jaker
    Joined: Jan 23, 2003
    Posts: 869

    Jaker
    Member

    For those of you that don't know... I'm a complete idiot when it comes to hot rods- ch***is' especially! It's not from lack of trying... I've just never done a ground up build before.

    Anyway, I ordered a Pete & Jake's ladder bar kit. The kit comes with a straight cross member, and because of the kick up on my model 'aaayyy' (fonzi) frame, I need a 'dropped 'cross member.

    I spoke with 'Kurt' at Pete & Jake's, and not only is he sending me the part my dumb *** should have ordered correctly in the first place, he's also sending a call tag so I can send back the straight cross member- NO CHARGE to me... To me that's outstanding customer service, and I wanted to tell everyone that they're TOPS in my book.

    -Jake

    Ps I attached a picture of what has been burning me, cutting me, and smashing my fingers and s****ing my knuckles these past few weeks.

    I love hot rods.
     

    Attached Files:

  2. Can I come and play...???

    You'll really be an expert when you finish this car...!
     
  3. PBRmeASAP
    Joined: Aug 26, 2002
    Posts: 6,893

    PBRmeASAP
    Member


    I love Jake.

    PS what's ya building????
     
  4. CAS
    Joined: Oct 26, 2001
    Posts: 259

    CAS
    Member

    Haha... I have seen this first hand.
    I'm impressed everytime I stop by to see the progress and I'm looking forward to help out.

    Its gonna rule, Jake...even though you are an idiot.
     
  5. Jaker
    Joined: Jan 23, 2003
    Posts: 869

    Jaker
    Member

    a 1929 model 'aaaaayyy' (god bless arthur fonzarelli) roadster

    and I've been working on a pretty sweet mustache, it's been coming in all thick and hairy and stuff...

    -Jake



     
  6. Plowboy
    Joined: Nov 8, 2002
    Posts: 4,282

    Plowboy
    Member

    Jake we are all idiots, some are just better at fooling others into thinking that we are not. Ha Ha Ha
     
  7. SinisterCustom
    Joined: Feb 18, 2004
    Posts: 8,277

    SinisterCustom
    Member

    Why Z the frame that high and then mount the spring crossmember under the frame tubes????....just curious......
     
  8. Jaker
    Joined: Jan 23, 2003
    Posts: 869

    Jaker
    Member

    honestly because I didn't know any better...

    the frame isn't really z'd much (4")

    I might change it to go underneath, and I might shave off this *****in' mustache

     
  9. Chris
    Joined: Jan 5, 2005
    Posts: 14,500

    Chris
    Member

    I ordered a pete and jake ladder bar crossmember (crossmemebr only, no ladder bars) from So Cal speed shop, and the crossmemebr requires speicial bushings and bolts. I called Pete and Jakes, and they mailed me the required hardware at NO CHARGE! They will get my return service!
     
  10. Jack Luther
    Joined: Oct 24, 2005
    Posts: 531

    Jack Luther
    Member

    Pete & Jake's are good people. Highly recommended.
     
  11. touchdowntodd
    Joined: Jan 15, 2005
    Posts: 4,068

    touchdowntodd
    Member

    good to hear its comin along jake my friend...
     
  12. Dakota Kid
    Joined: Feb 20, 2007
    Posts: 543

    Dakota Kid
    Member

    Its that midwest pride...
     
  13. Green49Ford
    Joined: Jun 30, 2004
    Posts: 792

    Green49Ford
    Member

    DON'T SHAVE YOUR MUSTACHE!!!!
    CheaterJack
     
  14. auto shop
    Joined: Aug 20, 2005
    Posts: 284

    auto shop
    Member
    from kentucky

    Pete&jake's great people to deal with. They follow through with what they tell you they are going to do, with out the second phone call.:)
     

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