Last Refuge Hot Rods

excuse me for sentences, but me translated by computer

 

Where,s a French Canadian when you need one Eh ,

 

Etienne could translate if he still posts here, he is French.

http://www.jalopyjournal.com/forum/member.php?u=30325

 

Working my way through it , Today I hope. This is a first for us. Still learning something every day. Will the Joys of running a new business never cease? Bear with me Frenchy.
Norb

 

norb, be able you to give me dimensions and kilograms of the package, for give information to me

 

Sure, get hold of me by email. Thanks
Norb

 

norb does a good product at a great price like everyone says just be prepaired to get the runaround and wait a few months to get your product from him that said i got everything i ordered at a smokin deal.....

 

for expedier a package furthermore de140 LIVRES it is necessary to ask has UPS SCS (ups supply chain resolution)

 

Worst company I have ever dealt with. Rude, arrogant, uneducated, person I have ever dealt with. Buy some where else and save yourself a lot of aggravation and head aches. The quality was terrible, one side was so bad I s****ped it.

 

go to BBB.org 2 more complaints this month . same old BS

 

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</TD><TD style="WIDTH: 490px" vAlign=top><TABLE style="WIDTH: 100%; HEIGHT: 130px"><TBODY><TR><TD> </TD><TD> </TD></TR><TR><TD colSpan=2>BBB Reliability Report for </TD></TR><TR><TD vAlign=top colSpan=2>Last Refuge Hot Rods </TD></TR><TR><TD> </TD><TD> </TD></TR><TR><TD colSpan=2></TD></TR></TBODY></TABLE>
<TABLE style="WIDTH: 100%"><TBODY><TR><TD style="WIDTH: 13px"> </TD><TD style="WIDTH: 181px"><TABLE style="WIDTH: 100%"><TBODY><TR><TD style="PADDING-BOTTOM: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"> Last Refuge Hot Rods C- 1
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Company Rating C-

Our opinion of what this rating means:
Acceptable rating. We know of no reason not to do business with this company. If the level of this rating relates to anything specific that we know might be of concern to consumers, it is stated in this report. Read our full report to determine if you have questions or concerns.

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<TABLE border=0 cellSpacing=0 cellPadding=0 width=480><TBODY><TR><TD colSpan=2>Check out the Last Refuge Hot Rods storefront to view photos of the business, read customer reviews, and even post a review yourself!
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</TD></TR></TBODY></TABLE><TABLE style="WIDTH: 100%"><TBODY><TR style="PADDING-TOP: 5px"><TD style="PADDING-RIGHT: 10px" vAlign=top>Company Profile
Last Refuge Hot Rods

<TABLE cl***=bbb_text_box1_table border=0 cellSpacing=0 cellPadding=0 width=452><TBODY><TR><TD cl***=col_text_0D7C99 vAlign=top noWrap align=right>Address: </TD><TD vAlign=top> </TD><TD vAlign=top noWrap>PO Box 1423
Dolores, CO 81323
Tel: (866) 882-2749
Fax:
</TD><TD vAlign=top rowSpan=5 align=right><INPUT style="BORDER-RIGHT-WIDTH: 0px; WIDTH: 106px; BORDER-TOP-WIDTH: 0px; BORDER-BOTTOM-WIDTH: 0px; HEIGHT: 106px; BORDER-LEFT-WIDTH: 0px" id=ctl00_Main_ucPhotoControl1_Image****on1 alt="Last Refuge Hot Rods" src="http://www.newmexicoandsouthwestcolorado.bbb.org/Images/no_business_image.gif" type=image name=ctl00$Main$ucPhotoControl1$Image****on1> <INPUT style="DISPLAY: none" id=ctl00_Main_ucPhotoControl1_****on1 value=****on type=submit name=ctl00$Main$ucPhotoControl1$****on1>

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</TD></TR><TR><TD cl***=col_text_0D7C99 vAlign=top noWrap align=right>Web Site: </TD><TD vAlign=top> </TD><TD vAlign=top noWrap>http://www.lastrefugehotrod.co...
</TD></TR><TR><TD cl***=col_text_0D7C99 vAlign=top noWrap align=right>Contact: </TD><TD vAlign=top> </TD><TD vAlign=top noWrap>Norbert Bukowski - Owner
</TD></TR><TR><TD cl***=col_text_0D7C99 vAlign=top noWrap align=right>Business Start Date: </TD><TD vAlign=top> </TD><TD vAlign=top noWrap>1/1/2006
</TD></TR><TR><TD cl***=col_text_0D7C99 vAlign=top noWrap align=right>Company ID: </TD><TD vAlign=top> </TD><TD vAlign=top noWrap>99123122 </TD></TR></TBODY></TABLE>Nature of Business:
Custom Designed and Replica Automobile Dealers

</TD><TD vAlign=top rowSpan=4>BBB Comments & ****ysis
Bureau's Comments and ****ysis of Company's Business:

We have no further comment about this company's business practices or ****ysis of its offer that may ***ist you in your consideration of this company.

Licensing
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</TD><TD vAlign=top rowSpan=4>Accreditation
This company is not accredited by the Better Business Bureau. This fact does not disparage the company in any way.

Other Considerations
We know of no other matter or practice relating to this company that may ***ist you in your consideration of this company.

Advertising Review
No questions about the truth of this company's advertising has come to our attention.

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</TD></TR><TR style="PADDING-TOP: 5px"><TD style="PADDING-RIGHT: 10px" vAlign=top>Complaint Experience
Bureau Summary and ****ysis of customer complaints and company responses:

Consumer complaints allege a pattern of delayed shipment of product with this company. Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.
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</TD></TR><TR style="PADDING-TOP: 5px"><TD style="PADDING-RIGHT: 10px" vAlign=top>Complaint Closing Statistics
The following grid displays the number and responses to complaints over the last 36 months:
<TABLE style="BORDER-BOTTOM-STYLE: solid; BORDER-BOTTOM-COLOR: #2a4256; BORDER-RIGHT-STYLE: solid; BACKGROUND-COLOR: white; BORDER-TOP-COLOR: #2a4256; WIDTH: 100%; BORDER-COLLAPSE: collapse; BORDER-TOP-STYLE: solid; BORDER-RIGHT-COLOR: #2a4256; BORDER-LEFT-STYLE: solid; BORDER-LEFT-COLOR: #2a4256" id=ctl00_Main_dgStats border=1 rules=all cellSpacing=0><TBODY><TR style="FONT-STYLE: normal; FONT-WEIGHT: normal; TEXT-DECORATION: none" cl***=gridheader><TD style="FONT-STYLE: normal; WIDTH: 90px; FONT-WEIGHT: bold; TEXT-DECORATION: none" align=middle>No. of Cmpl</TD><TD style="FONT-STYLE: normal; WIDTH: 250px; FONT-WEIGHT: bold; TEXT-DECORATION: none" align=middle>Type of Response</TD></TR><TR cl***=gridtextodd><TD align=middle>0</TD><TD>Making a full refund, as the consumer requested</TD></TR><TR cl***=gridtextodd><TD align=middle>1</TD><TD>Making a partial refund</TD></TR><TR cl***=gridtextodd><TD align=middle>9</TD><TD>Agreeing to perform according to their contract</TD></TR><TR cl***=gridtextodd><TD align=middle>0</TD><TD>Refusing to make an adjustment</TD></TR><TR cl***=gridtextodd><TD align=middle>0</TD><TD>Refuse to adjust, relying on terms of agreement</TD></TR><TR cl***=gridtextodd><TD align=middle>0</TD><TD>Unanswered</TD></TR><TR cl***=gridtextodd><TD align=middle>2</TD><TD>Un***igned</TD></TR></TBODY></TABLE><TABLE style="BORDER-BOTTOM: #000000 2px solid; BORDER-LEFT: #000000 2px solid; BORDER-TOP: #000000 2px solid; BORDER-RIGHT: #000000 2px solid" cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR><TD style="TEXT-ALIGN: center; WIDTH: 125px">12 </TD><TD>Total </TD></TR></TBODY></TABLE>
</TD></TR></TBODY></TABLE>

 

From all I've heard, they, Last Resort, takes a while to deliver and even tell people that in advance. They don't stock a **** load of truck beds so when you order one you can expect to wait a few months. How do I know that? I can read.

Of course I can also deduct that anybody that is in compe***ion with them or has a buddy that is in compe***ion with them loves the bad publicity this thread is providing!

For me, because someday I might need a truck bed at the best price this side of the Moon, I'll try them because the satisfied customers outnumber the unhappy ones. And, I'm close enough that if I ain't satisfied, I can take a day and drive over to discuss it with them

 

Its not easy. We got way behind, Working constantly to improve. Backlog is clearing up. Thanks for all the encouragement.

 

Ya know, i'm sick of this thread. It needs to be closed. Norb has been on here defending himself and yet many don't even listen. If you had a bad experience, chalk it up to happening, shut your mouth, and move on. If you had an ounce of freaking ability, you'd build the damn thing yourself. Now if I've been too forward, then you've now gotten my point. Say something nice, or don't say it at all..... especially when the guy is here defending his business, his lively-hood, his reputation, but most of all, just trying and trying to make you happy.

 

I agree. He is also a big HAMB supporter. If you choose to support him, good on ya. If not, that's your option. Let's act like grown-ups.