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Anyone having trouble with Rod & Culture?

Discussion in 'The Hokey Ass Message Board' started by GARY T., Nov 24, 2010.

  1. GARY T.
    Joined: Mar 23, 2008
    Posts: 1,985

    GARY T.
    Member
    from S.W. Pa

    I went on Rod & Culture site 2 months ago to order a back issue---never got it--payed with pay pal and they got my $$$ back----went on today,was going to subscribe and order back issue and my computer said it is an untrusted site and to get off of it???
    Anyone else having this problem?
     
  2. Muttley
    Joined: Nov 30, 2003
    Posts: 18,501

    Muttley
    Member

    PM zombie and let him know.
     
  3. GARY T.
    Joined: Mar 23, 2008
    Posts: 1,985

    GARY T.
    Member
    from S.W. Pa

    PM sent to Zombie
    Thanks
     
  4. zombie
    Joined: Jun 19, 2001
    Posts: 681

    zombie
    Member

    gary, i sent you a pm. i will take care of what ever problem you are having personally. for anyone else that has an issue that has not been resolved. let me know and i will take care of it immediately.

    the issue was our shopping cart was old and out dated, and was having some sort of issues with new software. im not a computer guy, so i cant be too specific. this was a couple of months ago. the web guys, (who are slower than mol***es on a cold day) has got the new shopping cart integrated with the new software, but ran into some sort of issues with the secure site. we are dealing with it now, and hope to have everything back to normal shortly.

    once again, if anyone else has had any problems that has not been resolved, let me know via pm or zombie@rodandkulture.com , and i will handle it promptly. i like happy customers...

    thanks, zombie
     
  5. ****, I forgot I was going to call and order mine this week!
     
  6. I had the same situation happen to me as well. I had a 6 back issue order was a couple of weeks before I got anything. Got worried and emailed ZOMBIE. Before end of day the back issue department made it happen got an email explaining the whole situation. Then wierd as is sounds they were at my doorstep next day. ZOMBIE's a great guy he made it happen kept me up to date of the concerns I had. Good Luck.
     
  7. GARY T.
    Joined: Mar 23, 2008
    Posts: 1,985

    GARY T.
    Member
    from S.W. Pa

    Yeh, he's an upright guy--he had Sarah call me and my subscription is ordered and the back issue will be sent also
    Thanks Muttley for telling me who to contact!

    AND the back issue is FREE!!
     
  8. Yep Zombies a real stand-up fella, reason his mag is the only one that gets my subscription Dollars yearly like clockwork.-Weeks
     
  9. zombie
    Joined: Jun 19, 2001
    Posts: 681

    zombie
    Member

    im glad to get it handled for you fellers. im a firm believer in good customer service. unfortunately, these days thats getting harder to find. please press 1 for english...

    z
     
  10. Royalshifter
    Joined: May 29, 2005
    Posts: 16,108

    Royalshifter
    Moderator
    from California

    Let's all sing......joy to the world......come on now!!!!
     
  11. Damn nice magazine....when I can find it up here!
     
  12. swade41
    Joined: Apr 6, 2004
    Posts: 14,528

    swade41
    Member
    from Buffalo,NY

    How do the mags get shipped, are they in a sleave or just the mag by it's self ? I get mine at the local Borders, it's a quality piece but never trusted the mail to get it to me in the same shape as store bought.
     

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