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AutoLoc, Hoffman group etc

Discussion in 'The Hokey Ass Message Board' started by TJP, Aug 18, 2011.

  1. TJP
    Joined: Apr 30, 2011
    Posts: 4

    TJP
    Member
    from Omaha

    I don't post on here a lot, but as an owner of a business that has had multiple bad experiences I felt the need to warn you guys.
    We recently built a highly modified 63 Chevy panel for a customer. Through the process I purchased several items from AutoLoc, AKA Hoffman group, Keep it Clean etc.
    They advertise heavily in the magazines and offer products at a reasonable price. IE: therein lies the the BS.
    Every item I bought from them and installed in the customers vehicle FAILED in a short period of time. If you call to place an order, they are rigth there to take it. If you call with a question of any kind plan on at least a 20 minute wait.
    I am now eating the cost of the parts and LABOR to replace their substandard cr-p. So Please beware. I will NEVER buy anything from them again. APPALLING service after the sale. The replacement parts fail as quickly as the originals. I have grown EXTREMELY tired of the the 20 minute+ waits to get UHHH OK we'll replace it but only if you buy another. Refunds??? better hope your not beyond 90 days or you'll have to wait at least 10 weeks for a check. ARRRGH OK I've done my part [​IMG]
     
  2. Cragar
    Joined: Feb 7, 2005
    Posts: 209

    Cragar
    Member

    I have had same sort of thing happen to me they advertise in Aussie mags as well . A friend orded a front end throw them and half of it turned up and trying to get the rest of it was like pulling teeth I would not deal with them agian
     
  3. RichG
    Joined: Dec 8, 2008
    Posts: 3,919

    RichG
    Member

    Lots of threads on here about those folks, none of them good...
     
  4. SmoKerch
    Joined: May 23, 2011
    Posts: 123

    SmoKerch
    Member

    My computer crashed just trying to get on their website.

    Stay away!
     
  5. badshifter
    Joined: Apr 28, 2006
    Posts: 3,630

    badshifter
    Member

    You can't buy cheap **** and expect good ****.
     
  6. Weasel
    Joined: Dec 30, 2007
    Posts: 6,696

    Weasel
    Member

  7. 3wLarry
    Joined: Mar 11, 2005
    Posts: 12,804

    3wLarry
    Member Emeritus
    from Owasso, Ok

    I think Weasel covered it quite well...
     
    kidcampbell71 likes this.
  8. gearheadbill
    Joined: Oct 11, 2002
    Posts: 1,339

    gearheadbill
    Member

    Just helped a friend today troubleshoot, then fix, a wrongly pre-wired Hoffman Group fuse panel. I would NEVER buy their ****. And they must sell a TON of it cuz I know what a full page color ad in Street Rodder costs. They do many multiple pages in several magazines every month.

    I think it was PT Barnum that said something about a ****er being born every minute.
     
  9. Bike1469
    Joined: May 18, 2010
    Posts: 2

    Bike1469
    Member

    I made the mistake of buying a wiring harness from them....I wouldn't buy a zip tie from those clowns.
     
  10. bulletproof1
    Joined: Feb 23, 2004
    Posts: 2,079

    bulletproof1
    Member
    from tulsa okla

    i ordered some gauges they looked cool but didnt work....
     
  11. lvlynyrd
    Joined: Jul 25, 2010
    Posts: 49

    lvlynyrd
    Member
    from Las Vegas

    Yep, do a search, a LOT of bad experiences on here. Wish the heck I had been on the HAMB long enough to know about the good info to search for before I had bought from Helix, another Hoffman Group POS company. I try to search everything on here now. A very valuable resource for anyone trying to build a ride.
     
  12. plymouth1952
    Joined: Jun 30, 2008
    Posts: 2,324

    plymouth1952
    Member

    well I must be the lucky dog I got my door poppers from them as well as my bear claws and other items never had any issues with them. but its true you get what you pay for I used a frances wireing kit great brand name some things you dont skimp on but I am in oregon just hours from there shop.
     
  13. Square One
    Joined: Aug 26, 2004
    Posts: 91

    Square One
    Member

    Being a retailer of their product I warn all customers against them. Granted I do have a couple of their fail safe items on my car. The last problem I had with them was a steering column I had ordered for a customer that was wired incorrectly. Turns out the customer and I had to rewire it ourselves rather than get any notion of help from those guys.
     
  14. oldspert
    Joined: Sep 10, 2006
    Posts: 1,263

    oldspert
    Member
    from Texas

    You can also add their Helix suspension parts to the list. They are junk also and potentially unsafe.
     
  15. N2hotrods
    Joined: Jul 6, 2010
    Posts: 154

    N2hotrods
    Member

    I was going to order some front end parts from their vintage parts company. Maybe not. Has anyone ordered from vintage parts
     
  16. dmc3113
    Joined: Jul 28, 2007
    Posts: 235

    dmc3113
    Member

    I think Vintage Parts is Hoffman Group also.
     
  17. rockable
    Joined: Dec 21, 2009
    Posts: 5,091

    rockable
    ALLIANCE MEMBER

    Price, Quality, Service. Choose any two you like. You cannot have all three.
     
  18. KoolKat-57
    Joined: Feb 22, 2010
    Posts: 3,092

    KoolKat-57
    Member
    from Dublin, OH

    Bottom Line Do NOT buy from THEM!
     
  19. brad chevy
    Joined: Nov 22, 2009
    Posts: 2,627

    brad chevy
    Member

    The Hoffman Group is just another markup middle man seller just like Speedy Bill selling China junk but as long as people look for price not quality they will be in business for a long time.
     
  20. 1950ChevySuburban
    Joined: Dec 20, 2006
    Posts: 6,185

    1950ChevySuburban
    Member Emeritus
    from Tucson AZ

    The scary thing is they sell poor quality **** that can KILL PEOPLE. Its one thing to sell **** gauges, it's another to peddle suspension and steering ****.
    When enough people get hurt or killed, then Johnny Law steps in and we all lose.
     
  21. Lotek_Racing
    Joined: Sep 6, 2006
    Posts: 689

    Lotek_Racing
    Member

    You can't force people to buy the good quality parts.

    There are other options out there, people are just getting burnt by the lowest quality stuff available, big surprise there.

    You can buy **** china parts for any car on the road, new or old. They come in a plain white box from your local parts house.

    That's the difference between a $5.00 balljoint and a $30.00 balljoint.

    If people quit buying the ****, the problem will take care of itself.

    Shawn
     
    Last edited: Aug 21, 2011

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