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Bad experience with Posies Eng.

Discussion in 'The Hokey Ass Message Board' started by Chris 50, May 12, 2005.

  1. Chris 50
    Joined: Feb 1, 2002
    Posts: 443

    Chris 50
    Member

    These guys are killin' me. I ordered a new set of leaf springs for my shoebox on MARCH 18. That's nearly two months they've been yankin' me around. When I ordered them, they said that they were out of stock and that they would be doing another run of those springs in 2-3 weeks. Since then it's been a parade of excuses. The latest being that the springs were made and just needed ***embly. ***embly? You mean the bolt through the center and a couple of bandings? WTF? They were to go out Tue. or Wed. at the latest. I called them AGAIN today to see if they shipped (they haven't once called ME like they claim they will every time I talk to them) and now they tell me they'll go out Mon. What's worse is that I already cut the old springs out in anticipation of recieving the new ones and it's the only thing keeping my car in the garage. Thanks Posies.
     
  2. Slide
    Joined: May 11, 2004
    Posts: 3,021

    Slide
    Member

    And if you are like 50% of those who GET the springs, they will seemingly have no temper, or one spring will be right and the other will sag. And you will have to send them back and wait another 3 months for them to re-credit your Visa card.

    Some people seem to have good experiences w/ Posies springs, while others have bad experiences with both product quality and customer service. It's a roll of the dice with them.

    Hope you are in the "good" 50% as for product quality!
     
  3. krooser
    Joined: Jul 25, 2004
    Posts: 4,583

    krooser
    Member

    I found that you NEVER dis***emble anything unless you have the replacement parts on hand...I, too, learned the hard way...
     
  4. Smokin Joe
    Joined: Mar 19, 2002
    Posts: 3,770

    Smokin Joe
    Member

    Sad thing in the street rodder's world. You're a 1 time, 1 item buyer.

    Every time someone like TCI or Roy Brizio's calls and says "We need 20 of these, 10 of those, and a couple of the other things." you'll probably get put on the back burner till the big order gets filled. That's just the way these things work.
    I needed som Pete & Jakes stuff once and they said they were out of stock and it'd take a couple weeks. So I called Brizio's and told them what I needed. It showed up a couple days later mailed direct from Pete & Jakes to me. Posies does good stuff and they've done well by me and others I know in the past. I'm guessing you'll get your stuff pretty soon. They usually take care of the little guys.
     
  5. skumbag
    Joined: Feb 16, 2005
    Posts: 688

    skumbag
    Member

    i was thinking of ordering some rear springs for my '57 from them. i think i might look for somone else to buy them from now. i hate getting messed around, whatever happened to customer service?
     
  6. Chris 50
    Joined: Feb 1, 2002
    Posts: 443

    Chris 50
    Member

    Kroozer, my mistake was that I took the old springs off so I could take them to the local spring shop and get them matched up, but with reversed eyes and dearch. I was told there that they don't make springs anymore due to "liability reasons". So then started the Posies debacle.
    Slide, I hope I'm in the better 50% too. It's a good thing the weather is going to **** here this weekend, cause otherwise I'd really be fired up.
     
  7. Thirdyfivepickup
    Joined: Nov 5, 2002
    Posts: 6,096

    Thirdyfivepickup
    Member

    :mad: Since the weather is going to be bad this weekend... we could take a ride out there...

    ...I'll bring the can opener.
     
  8. Chris 50
    Joined: Feb 1, 2002
    Posts: 443

    Chris 50
    Member

    Good call Thriftyfinepackrat. As long as we're goin' out there to bust some heads, we might as well get a list of anyone else who needs springs and take care of this once and for all.
     
  9. Ham
    Joined: Apr 29, 2001
    Posts: 246

    Ham
    Member

    I got some new springs for my shoebox from Jamco. Quick turn around time and the ride is much smoother. Plus you can get them in 1" to 3" drops. Check them out...
     
  10. fab32
    Joined: May 14, 2002
    Posts: 13,985

    fab32
    Member Emeritus

    I can confirm on the Jamco post. I put in all Jamco products when we lowered Fuelpump's shoebox last year. Good products, good shipping, the car rides great and looks good.


    Frank
     
  11. enjenjo
    Joined: Mar 2, 2001
    Posts: 2,780

    enjenjo
    Member
    from swanton oh

    I may be the reason you can't get shoe box springs. I have ordered three sets of them from Posie since the first of feb plus two sets for a 48 Chevy, got them all in less than a a week from the order date.
     
  12. coupedevil
    Joined: Sep 13, 2004
    Posts: 375

    coupedevil
    Member

    Since the weather is going to be bad this weekend... we could take a ride out there...

    ...I'll bring the can opener.
    __________________
    Hey guys just wait until next weekend. The Jalopy Showdown is Saturday not to far from Hummelstown and the Good Guys are right down the road from Posies in Hershey. :D
     
  13. Roothawg
    Joined: Mar 14, 2001
    Posts: 26,031

    Roothawg
    Member

    Tell me about Jamco.....what do they specialize in ?
     
  14. Slick50
    Joined: Feb 26, 2004
    Posts: 984

    Slick50
    Member

  15. Roothawg
    Joined: Mar 14, 2001
    Posts: 26,031

    Roothawg
    Member

  16. Chris 50
    Joined: Feb 1, 2002
    Posts: 443

    Chris 50
    Member

    Thanks guys. I called JAMCO and ordered up a set of leaves for the car Friday. I should have them by the end of this week. About the quality issues with Posies, I understand that their springs get made in "batches" or "runs" and then sit on the shelf. This often causes them to sag or lose their intended shape. JAMCO makes springs per order to eliminate this problem.
     
  17. Django
    Joined: Nov 15, 2002
    Posts: 10,198

    Django
    Member
    from Chicago

    Are you going to get credited with Posies?
     
  18. Chris 50
    Joined: Feb 1, 2002
    Posts: 443

    Chris 50
    Member

    To my knowledge, I wasn't yet charged. I better not have been!
     
  19. 30roadster
    Joined: Aug 19, 2003
    Posts: 1,793

    30roadster
    Member

    Listen - all of these guys will drop the ball once in a while...JAMCO screwed my dad around for 4 months on his Merc spindles....and told him a power steering bracket for an izzuzu trooper box would be ready and later found out it's not even in production...still don't know what to do with the trooper box????. Posi's got me my A spring in 2 weeks....It's a hit and miss thing all around.
     
  20. LIMEY
    Joined: Nov 5, 2002
    Posts: 1,987

    LIMEY
    Member

    I was going to go with a Posie's spring but took some real sound advise from
    av8 who put me onto Betts spring, from the first phone call last week on the monday & being given a price on the thursday after they confirmed the design, its now one week later & the thing is made & being shipped tomorrow.
    The spring in question is for the front of my '39 coupe, it has 11 leafs & has been de-arched to give about 2" drop.
    I would highly recomend these guys for their professional manor in which they dealt with the whole deal from start to finish.
    Sorry you had all that bs with posies.......the word soon gets around.
    Kev.

    http://www.bettsspring.com/leaf/
     
  21. magnet
    Joined: Jul 15, 2002
    Posts: 853

    magnet
    Member

    if none of those companies pull through for ya.. i got a set of 50 ford springs laying in the back of my truck you can have Chris... used.. but not saggy.
     
  22. Chris 50
    Joined: Feb 1, 2002
    Posts: 443

    Chris 50
    Member

    Thanks for the offer Magnet, but I talked to JAMCO again today, and everything is on it's way. Should have it all by Thursday or Friday at the latest. The reason I'm replacing the springs in the first place is due to the violent wheel hop that occurs when I dump the clutch. I figure this is the first logical step to take, and then I can decide on a traction aid device if I still need one.
     
  23. Thirdyfivepickup
    Joined: Nov 5, 2002
    Posts: 6,096

    Thirdyfivepickup
    Member

    And then... the nitrous!!!!!!


    (sissy)
     
  24. Chris 50
    Joined: Feb 1, 2002
    Posts: 443

    Chris 50
    Member

    Nitrous? Nah, I know this guy that uses it and his car seems to have a lot of down time.
     
  25. NITROFC
    Joined: Apr 17, 2001
    Posts: 6,174

    NITROFC
    BANNED

    I hear there more to this then meets the eye ..... :eek: :eek: :eek:
     
  26. Fent
    Joined: May 19, 2005
    Posts: 13

    Fent
    Member
    from PA

    Hello H.A.M.B,

    Todd here from POSIES. Just wanted to drop by and thank Chris50 for introducing me to this cool site.:)

    I won't go into detail as far as our dealings with Chris except to agree with him that we didn't have the springs in stock that he needed. We are a business and we sell parts, the springs that Chris needed are out of stock because of unexpected high demand. I do have a set that we built out of our not finished production run if anyone is interested. We also don't charge our customers until the parts are boxed and ready to be shipped.

    After seeing this post I had talked to Chris about the below qoute.

    "About the quality issues with POSIES, I understand that their springs get made in "batches" or "runs" and then sit on the shelf. This often causes them to sag or lose their intended shape.":confused:

    It is true that we build our springs in production runs. In this case part # 301 ('49-51 Fords) we build 100 springs (50 pairs) at a time. Our production lead time is based around inventory on hand and expected demand. This time demand was ahead of our production. Because of the quan***ies and the number of part numbers we produce, production lead time gets strecthed based on several factors such as availabilty of spring steel (which has been a touchy subject over the past 16 months) etc.etc.

    We work on supply and demand just like any other industry, ours even more because of our unique hobby. Its hard to determine demand when 20 people purchase springs for one application in one week then it may take 2 months to move the same quan***y.

    What is not true is the statement about springs sagging because they sit on the shelf. I guess that springs installed on 3000 lb cars driving thousands of miles have no effect on spring sag. Springs don't have a shelf life....

    Springs sag because of numerous reasons; abuse such as dumping the clutch, abuse with high HP engines, overloading, lowering blocks that are too tall and just regular use. Sometimes the cars don't sit level simply because the shackles were over torqued, mismatched shocks, frame issues or weight transfer issues with the front suspension. Our springs are matched when sent out. If we do have a problem set (very very very rare) and can't determine whats causing it we replace them. When we get a suspect set back we do a hardness test to check spring temper.

    We started a POSIES 100,000 mile club and were amazed how many people responded with stories about their cars, using our springs, with over 100,000 miles several over 200,000 miles.:D

    Now that I know about this site and the number of spring and suspension questions I see, I hope I will be welcomed to offer suggestions and advice where needed.

    Thanks,

    Todd Fenton
    POSIES, Inc.
    717-566-3340
    sales@posiesrodsandcustoms.com

    If anyone has any questions please feel free to call or email me.
     
  27. marq
    Joined: Aug 22, 2003
    Posts: 1,423

    marq
    Member

    viva la h.a.m.b is what i say .Todd you have just entered the largest and best hotrod forum in the world.I must say i had a posies front spring on my roadster and it was real good so no complaints from this end.I do however think that when running a buisness you need to be real upfront and realistic with times on manufacture as this post would never have got started without a real complaint.I do however know you make a quality product as i have owned your springs and know the difference but quality also includes service and getting back to people to let them know whats happening.It is also customary to give people on this board 10% off of products this way they buy from you and you alone for certain things and everyone is happy.If you frequent this board regularly and get to know everyone it will make for happy bunnies all round...................Marq
     
  28. Wheel hop may not be ALL old springs.
    It happens because acceleration causes the rear end to 'wrap', and when it gets to a point, the spring overcomes the 'wrap' and forces the rear back around. This happens as an oscillation, or many times a minute.
    Some cures include:
    More leaves to the front of the spring, thereby making the front of the spring a sort of ladder bar.
    Staggered shock absorbers, one to the rear, one to the front. If you have room, this works the best. Reason it works is that shocks normally have different damping rates for compression vs. rebound. When the axle hits a bump, both shocks compress, then rebound as one; but when the axle 'wraps', one is in compression, the other, rebound. The different damping rates quell this behavior and you have no wheel hop, but retain every bit as good of a ride as ever.
    Ladder bars also work, as do other traditional traction devices.

    My favourite's the shock placement, but room can be a problm on some applications.

    Cosmo
     
  29. LIMEY
    Joined: Nov 5, 2002
    Posts: 1,987

    LIMEY
    Member

    Just a folow up regarding my spring i ordered with Betts spring, they hand delivered the spring last tuesday as promised, 200 mile round trip to deliver......now thats what i call service!
    Kev.
     
  30. Not coming here then Kev? ;)
     

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