problem with Powermaster vintage torque starter

I bought one of these while I was on deployment for my flathead. I finally got around to starting it the other day and had no problems. I only ran it for a minute or so because the cooling system wasn't hooked up yet. I got everything ****oned up and started it again today. I let it run for about 15 minutes and shut it down. I went to start it again and the started locked up. It wasn't kicking the gear in or spinning. I took it apart and found the gears in the front in a million pieces. The center gear is fine, but the 4 planetary gears were all broken.

I tried calling Powermaster but had to leave a message. I cranked this thing over maybe 10 times. It's a low compression street motor and starts after just a few spins. Powermaster says they don't have a warranty. Has anyone else run into a problem like this and what ended up happening?

I'm starting to think I should have just used a rebuilt starter. the gears in the front seem very delicate. The outside gear that holds everything together is plastic.

 

I have not used that model of starter. I have a Powermaster alternator that I had a problem with-sent it to them -they rebuilt it,re-tested it and shipped it back-even called me to tell me what had failed and make sure it was working properly-And thank me for my Business-No complaints here!

 

Chris, That starter has a warranty, get it to us and we'll get you all fixed up!

Send to:

Powermaster Performance
1833 Downs Dr
West Chicago, IL 60185

If you have any questions e-mail me at bbasner@powermasterperformance.com or give us a call at 630-957-4019. Our hours are 8:30-5:30 Eastern time, but we always return calls from after hours messages.

Thank you,
Brady

 

Talked to someone today. He was a big help. I'll try to get it out tomorrow. Thanks.

 

I love it when the boss or company rep shows up. Good for you, Powermaster.

 

Great! Send some pictures of the car along if you can too!

 

Now this is the kind of story I like to hesr. Thumbs up!

 

So I got a call from Tommy at Powermaster the other day saying they were going to fix my starter and do a few upgrades. I got it back from them today, and it looks like they just sent me a brand new one. I had removed the sticker and it had some scratches form the install and those are all gone and it has a sticker on the case. Great customer service! I'm a customer for life.

 

It's refreshing to open one of these types of threads and find out all is well. Powermaster is a cl*** act.

 

I've had one on the engine in my 32 for a couple of years now. I think they're great.
Plus, they weigh about 1/3 of the original Ford type. I couldn't be happier.

 

I'll second that---