problems with mooneyes.....

anyoen else has some ****ed up issues with this place. I ordered a steering wheel, horn ****on, and adapter, an dhad to wait ****ign forever for the ****, called them like 3 times and only got an explanation once, (out of stock and they weren't even going to tell me). Just when i thikn things are ok, i got the wheel and all, more stupid ****. The past two years my ma got me a hat for mthem for christmas, now when you order they use your phone number for your account, address, and all that ****. Now i ordered this ****, paid them with my card. an dmy mom tells me today that she has a charge on her credit card (the one she used over a year ago to order my hat) for $103 or something. I haven't been able to call yet, but I'm guessing that they kept her card info and charged BOTH OF US for what I ordered cos we share the same address. They are not supposed to keep this information correct? I'm goign to call monday and see what the **** is going on, I just wondered if anyone else have had similar experiences.

 

There was a HUGE post on this topic about a year ago...don't know if it carried over to the latest incarnation of the HAMB...lotsa stories, for sure...you are not alone.

 

well I would be mad if they just charged me twice, but now they're ****in' with my mama. That just plain pisses me off.

 

My sweetie is buyin me a *****n Moon tach for Christmas. She is waitin till Monday to order it....****.. she thinks this is Summit or Jegs or somthing...I don't expect to see it till ATLEAST Feburary or so.

Moon has the WORST!!!!!!!!!!customer service I have ever seen. I guess they know that most of thier stuff can't be purchased anywhere else...It's just somthing you come to expect with them.. You might get your ****..you might not..Even if you do, it will be a while..

I hope you have some time on your hands..-Abone.

 

I got my ****, they're just chargine us twice for it, on TWO different cards, they should NOT have still had my moms credit card info from what I have been told. My mom is a pissed off old lady right now, and that ain't a pretty sight at all.

 

i bought a book from them that was backordered,but the rest of the order showed quick...bought some other stuff and never had a problem...heard horror stories..guess i'm lucky

 

It's not unusual for companies to keep credit card numbers on file.
Used properly it saves mistakes and time,which saves everyone aggrivation and money.


Double billing is ********.Phone Moon and straighten them out.
Your Mother didn't authorize that charge,she doesn't have to pay it.

 

when ever i need somethig from mooneyes,i buy it through one of their dealers.....let them deal with the ****

 

i ordered that br*** looking mooneyes belt buckle and never got it. they charged me twice too. but i never got that
damn thing.

diego

 

I have tried to get my deep "lees" lenses for my 54 chevy for a year now , no deal, they are always "out of stock", but they took my $$ immediately!
they were to have them today at the show , ( so they said ), they sold out before I got there,,,, at 9:30 am ? !

cash and carry with mooneys, I no longer "order" anything from them.

 

it's amazing to me that mooneyes can stay in business with their bad reputation and poor service. i've had problems with them,i won't but anything directly from them,i'd never give them my credit card....once they have your money they don't seam to give a damm. i guess they rely on getting new customers who are not aware

 

They made sure they didn't charge me until the item shipped, I'll give em that. But they almost screwed me up when they hadn't told me it was out of stock, cos I thought that money was out of my account so i was spending that ****.

 

they ****, never ever order from them.

 

Same here I ordered a shift knobe over 6 mounths ago. We
called after not seeing it for 4 weeks. Off course they were clueless! Then they tryed to sell me another one for more. I still haven't seen it. Offcourse they have the money. A simple phone call would have corrected the problem. I understand that custom parts take time. But the customer service! There is no excuse.

 

I placed an order for a steering wheel a couple of years back, It took 7 months for it to show up, and that was after I called to check on the order, and cancell if it wasn't available. For some odd reason, they just happened to get it in that day. They have got some cool stuff, but they have some shady ordering and shipping techniques... thats for sure!

 

maybe in their own little way they're trying to get us back for hiroshima. i had no idea about this, glad i know now. i won't order from them.

 

Always.....Always, ask "is the item in stock?"

I learned this lesson years ago, unfortunately they have
not learned the lesson and continue to piss people off.

 

Cripes... I was gonna place an order with them cuz I was too lazy to drive to Norwalk. I just got unlazy!

 

I don't buy not a single nail from them. There are enough others that deserve the money. By the way I think most of their stuff is late '50/60's oriented, not my cup of tee anyway. I get sick if I see those iron cross mirrors from China, what a ****.

 

Here's their M.O. -- they'll prototype a new item, a steering wheel, shift knob, whatever, then thow a photo of the prototype into one of their ads. If it gets enough response, they'll try and figure out how to produce it -- and they'll finance the production run with YOUR money. That way a new product introduction is never a gamble, and there's no money out of Mooneye's pocket to bring it to market.

 

and that plastic chrome- i think the tachs are plastic now too

 

They lied to me. I called about stocking their product in the rodshop. I specifically asked about buy ins. They said no,nada noothing. So I pumped them up to our regular customers to build a starting order. I had around $400 in wholesale items. Then when I called to place an order I was told there was a $1500 buy in? Called me a liar and that they would have never told me there was no buy in. I dont mind minimums but I hate being lied to.

 

I ordered twice from them. Got both orders fast and ok...

(must be a non-asian thing )

speedy

 

Most of the **** they sell with their name on it they seem to stock well, but the other stuff is hit and miss.

The whole deal with them and their service is they are understaffed and the people that do work there are under payed (you all know you get what you pay for)

I am lucky to live close to them, if they dont have it in stock I dont buy it. I have a coupe of friends that gave them deposits and got screwed over for months of "two more weeks".

The best thing is they were out of 15" moon discs for almost a year... HAHAHAHAHAHA!

 

Tman I had to have a buy in at $3000 back in '97 when I was a dealer. Mooneyes certainly do ****. The wholesale prices left very little room for a decent profit.
It ain't no speed shop for sure, it's a trinket store.

 

I bought some tail lights from them. and i paid for 2 day delivery and i waited a week and no lights. So i called them and they said they were on back order, so i asked them why they didnt bother 2 call me and they gave me some stupid excusethat they cant keep stuff and there 2 busy. I finally got my lights but i wont buy anything else from em......JAMIE

 

They have a few air headed girls working the counters there!!!
And some of the guys are like oooohhh!! your not good enough for mooneyes!!
I would request a refund and loo else where for the same product cheaper, even their brand stuff can be found cheaper!!

 

You should have your mom call her credit card company. I believe what they did by putting an unauthorized is illegal. They might get spanked for it.