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Event Coverage ★★★ Are you having problems with the HAMB? ★★★

Discussion in 'The Hokey Ass Message Board' started by Ryan, Jan 20, 2016.

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  1. Ryan
    Joined: Jan 2, 1995
    Posts: 22,429
    Profile Page

    Ryan
    ADMINISTRATOR
    from Austin/Koloa
    Staff Member

    We enabled a new caching system today that will eventually help the performance of the HAMB. However, this has created issues within some folks browsers. To get around it's a simple one time fix. All you have to do is clear your browser's cache and then log back in.

    How do you clear your cache? Simple. Here are the step for a number of different browsers:

    Internet Explorer
    1. Open Internet Explorer.
    2. IE 8: From the Tools menu choose Internet Options.
      IE 9: In the upper right corner, click the small gear icon (to the right of the star icon) and choose Internet Options
    3. On the General tab, under Browsing history, click Delete.
    4. Un-check the Preserve Favorites website data box.
    5. Check the Temporary Internet files, Cookies, and History boxes.
    6. The Form data, Passwords, and inPrivate Filtering data boxes may be left un-checked. You can check them to delete this data if you so choose.
    7. Click Delete.
    8. When finished, click OK to return to your Internet Explorer window.
    9. Close the Internet Explorer window and reopen
    Safari
    1. Click Safari in the upper left hand side of your screen. In the menu that appears, click Preferences.
    2. In the window that appears, click the Privacy tab. Click the button Remove All Website Data....
    3. Click Remove Now in the pop up window that appears.
    Firefox
    1. From the History menu, select Clear Recent History. ...
    2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
    3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
    Google Chrome
    1. Do one of the following: ...
    2. Select the period of time you wish to delete cached information using the “Obliterate the following items from” drop down menu. ...
    3. Select the “Clear browsing data” button, and Chrome will clear your cache.
    iPhone or iPad
    1. Launch the Settings app from the Home screen of your iPhone or iPad.
    2. Scroll down and tap on Safari.
    3. Now scroll all the way to the bottom and tap on Advanced.
    4. Tap on Website Data. ...
    5. Scroll to the bottom again and tap on Remove All Website Data.
    6. Confirm one more time you'd like to delete all data.
    Android
    Details for all Android browsers here.
    ***​

    Once this is done, you will be good to go...

    Thanks and sorry for the hassle.

    Ryan
     
    Last edited: Jan 20, 2016
    Ryan, Jan 20, 2016
    SHARE POST#1
    hipster and Model T1 like this.
  2. Jimmy B
    Joined: May 4, 2004
    Posts: 6,233
    Profile Page

    Jimmy B
    Member
    from Tweed Valley, NSW, Australia

    Thanks for the post, I thought the trouble was at my end. Fixed now!
     
    Jimmy B, Jan 20, 2016
    SHARE POST#2
  3. dirty old man
    Joined: Feb 2, 2008
    Posts: 8,910
    Profile Page

    dirty old man
    Member Emeritus
    from Griffin, GA

    Not even sure whether I have Int Exp. 8 or 9, but I don't see a gear in upper right corner of screen. I'm as lost as Hogan's Goat.
     
    dirty old man, Jan 20, 2016
    SHARE POST#3
  4. Ryan
    Joined: Jan 2, 1995
    Posts: 22,429
    Profile Page

    Ryan
    ADMINISTRATOR
    from Austin/Koloa
    Staff Member

    Ryan, Jan 20, 2016
    SHARE POST#4
    hipster likes this.
  5. 117harv
    Joined: Nov 12, 2009
    Posts: 6,586
    Profile Page

    117harv
    Member
    from Medford Oregon

    I have no idea what any of those instructions mean. Open internet explorer?
     
    117harv, Jan 20, 2016
    SHARE POST#5
    hipster and Special Ed like this.
  6. Ryan
    Joined: Jan 2, 1995
    Posts: 22,429
    Profile Page

    Ryan
    ADMINISTRATOR
    from Austin/Koloa
    Staff Member

    Are you on a computer or laptop? If not, are you on a phone or tablet? If so, what kind? I'll walk ya through it...
     
    Ryan, Jan 20, 2016
    SHARE POST#6
  7. dirty old man
    Joined: Feb 2, 2008
    Posts: 8,910
    Profile Page

    dirty old man
    Member Emeritus
    from Griffin, GA

    Ryan, no offense, but some of us, especially me, are so far behind you on this aspect of computers that we have no idea how to accomplish what you're telling us to do. I've never had any interest in going any further than just being able to send and receive emails, and participate in forums, etc. I don't know whether I have IR 8 or 9, I don't know how to even find the instructions "with pictures" you show. Between Microsft and HAMB, I don't know where in the hell I am any more.
    Incidentally, the only way I got into HAMB enough to enter this post is by coming back thru a subscription notification on my email.
    I get pissed and raise hell sometimes, but that's just a pissed off old man! I appreciate HAMB more than you can know, and I can and have been damned pushy with folks about joining the Alliance, but I'm stumped here.
    Wouldn't matter too much about not recognizing me if it weren't for the social forums that are members only.
    PS: just saw your question about computer or laptop or phone, I'm on a desktop, but I don't know if I'm on 8 or 9 fror IE. Was updated by my PC guru about a month ago. How can I tell which IE I have?
     
    dirty old man, Jan 20, 2016
    SHARE POST#7
  8. Ryan
    Joined: Jan 2, 1995
    Posts: 22,429
    Profile Page

    Ryan
    ADMINISTRATOR
    from Austin/Koloa
    Staff Member

    If you can't figure out how to clear your cache (and I can't help you if you don't know what browser you are running - Internet Explorer or?) you have two options:

    1. Turn off your computer and then turn it back on. By default, your browser might clear you cache for you when you do that.

    2. Wait 24 hours. Most browsers in default mode, clear cache every 24...

    Sorry man... This isn't something I chose to do. This happens when you change servers... and we had to due to so much damned traffic.
     
    Ryan, Jan 20, 2016
    SHARE POST#8
  9. dirty old man
    Joined: Feb 2, 2008
    Posts: 8,910
    Profile Page

    dirty old man
    Member Emeritus
    from Griffin, GA

    I know it's Internet Explorer, I just don't know if it's 8 or 9. How can I tell?
     
    dirty old man, Jan 20, 2016
    SHARE POST#9
  10. Ryan
    Joined: Jan 2, 1995
    Posts: 22,429
    Profile Page

    Ryan
    ADMINISTRATOR
    from Austin/Koloa
    Staff Member

    Ryan, Jan 20, 2016
    SHARE POST#10
  11. dirty old man
    Joined: Feb 2, 2008
    Posts: 8,910
    Profile Page

    dirty old man
    Member Emeritus
    from Griffin, GA

    Hope I'm not "speaking too soon" LOL, but I turned computer completely off and back on after a couple minutes and now the site seems to be accepting my log in OK.
    Thx for your patience.
     
    dirty old man, Jan 20, 2016
    SHARE POST#11
  12. Ryan
    Joined: Jan 2, 1995
    Posts: 22,429
    Profile Page

    Ryan
    ADMINISTRATOR
    from Austin/Koloa
    Staff Member

    I told you it was working!!!! :)
     
    Ryan, Jan 20, 2016
    SHARE POST#12
  13. Texas Webb
    Joined: Jan 5, 2010
    Posts: 5,109
    Profile Page

    Texas Webb
    ALLIANCE MEMBER
    from San Antonio Texas 78258
    1. Model 'A' HotRod Club

    Tried several times then turned computer off 5 mins.Logged in all good,thanks Ryan.
     
    Texas Webb, Jan 20, 2016
    SHARE POST#13
  14. cactus1
    Joined: Apr 10, 2006
    Posts: 10,131
    Profile Page

    cactus1
    Member
    from Beautiful Kansas City! (And beyond!!)

    Damn I cleared my Cache and now it looks weird AF on my phone? image.png
     
    cactus1, Jan 20, 2016
    SHARE POST#14
  15. cactus1
    Joined: Apr 10, 2006
    Posts: 10,131
    Profile Page

    cactus1
    Member
    from Beautiful Kansas City! (And beyond!!)

    Scratch that. Now it's fine?
     
    cactus1, Jan 20, 2016
    SHARE POST#15
  16. crminal
    Joined: Jun 6, 2010
    Posts: 1,933
    Profile Page

    crminal
    Member
    from da woods north of L.A.
    1. Y-blocks
    2. Upholstery
    3. Ford A and B speed
    4. Holley 94 Group
    5. Ford Y Block

    Dammit:mad::mad::mad:!
    Just releasing steam. All goodo_O

    Edit... Okay, tried that post and it took. But the Hamb doesn't seem to acknowledge that I'm logged in?..
    It'll work out.
     
    crminal, Jan 20, 2016
    SHARE POST#16
  17. Ryan
    Joined: Jan 2, 1995
    Posts: 22,429
    Profile Page

    Ryan
    ADMINISTRATOR
    from Austin/Koloa
    Staff Member

    Just follow the directions on the top of this thread and you should be good... If not, turn off your computer and then turn it back on.
     
    Ryan, Jan 20, 2016
    SHARE POST#17
  18. Jalopy Joker
    Joined: Sep 3, 2006
    Posts: 33,395
    Profile Page

    Jalopy Joker
    Member
    from Rodsville, CA

    Getting through via tapatalk only

    Sent from my VS985 4G using Tapatalk
     
    Jalopy Joker, Jan 20, 2016
    SHARE POST#18
  19. crminal
    Joined: Jun 6, 2010
    Posts: 1,933
    Profile Page

    crminal
    Member
    from da woods north of L.A.
    1. Y-blocks
    2. Upholstery
    3. Ford A and B speed
    4. Holley 94 Group
    5. Ford Y Block

    Done. Restart, re-clear history. Hang in there boss.
     
    crminal, Jan 21, 2016
    SHARE POST#19
  20. Spoggie
    Joined: Jan 20, 2007
    Posts: 4,775
    Profile Page

    Spoggie
    Member
    from Far out- Adelaide, South Australia

    Seems OK on Safari. I haven't deleted/ done anything.
     
    Last edited: Jan 21, 2016
    Spoggie, Jan 21, 2016
    SHARE POST#20
  21. movin/on
    Joined: Jan 18, 2007
    Posts: 1,097
    Profile Page

    movin/on
    Member
    from southern coastal oregon
    1. Model 'A' HotRod Club
    2. Lincoln Owners Unite!!
    3. Northwest HAMBers
    4. FORD FE Powered Sleds and Hot Rods.
    5. Hot rodders with a bicycling fetish

    Windows 10 went thru the steps and
    Turned off for 2 hrs. Still can't log in but allowed me to post here?
     
    movin/on, Jan 21, 2016
    SHARE POST#21
  22. cadillacoffin
    Joined: May 30, 2007
    Posts: 1,128
    Profile Page

    cadillacoffin
    Member
    from Maryville Missouri
    1. A Banjo in Your Rear
    2. Box Truck Bastards
    3. Hardcore Hamber Haulers
    4. Missouri H.A.M.B.ers
    5. Omaha area HAMBers

    when i hit the link it brought me here,.... and logged in.
     
    cadillacoffin, Jan 21, 2016
    SHARE POST#22
  23. 117harv
    Joined: Nov 12, 2009
    Posts: 6,586
    Profile Page

    117harv
    Member
    from Medford Oregon

    I'm on a lap top, I have two of them, this one is Chrome and the other Explorer. I got on this morning and all was good for abit, hit refresh and I'm logged off wait, a couple minutes and refresh, I'm back on?
     
    117harv, Jan 21, 2016
    SHARE POST#23
  24. khead47
    Joined: Mar 29, 2010
    Posts: 1,789
    Profile Page

    khead47
    Member
    from allen park mi.

    This old fart was able to follow the instructions and all is good. I have IE9 and had to click on the gear icon to continue. If my non computer brain can do it, anyone can. Thanks Ryan.
     
    khead47, Jan 21, 2016
    SHARE POST#24
  25. Road Kill PU
    Joined: Aug 26, 2005
    Posts: 2,050
    Profile Page

    Road Kill PU
    Member
    from 117 West Jewell Republic, MO 65738

     
    Road Kill PU, Jan 21, 2016
    SHARE POST#25
  26. Groucho
    Joined: Dec 22, 2002
    Posts: 12,189
    Profile Page

    Groucho
    Member
    from 300 feet West of Burbank Airport

    I have Google Chrome, but have no idea how to perform the actions you've posted. I can't log in, so I may not even see your response.????
     
    Groucho, Jan 21, 2016
    SHARE POST#26
  27. 325w
    Joined: Feb 18, 2008
    Posts: 6,370
    Profile Page

    325w
    ALLIANCE MEMBER
    from Arlington, Texas
    1. North Texas HAMBers
    2. Tarrant County Social Club

    Hey son when you read this give me a call!
    Dad
     
    325w, Jan 21, 2016
    SHARE POST#27
  28. SmokinBill
    Joined: Sep 18, 2009
    Posts: 878
    Profile Page

    SmokinBill
    Member
    from Roseville Ca.

    Windows 10 difficulty, sometimes I'm in sometimes, I'm not? shut it down, and back on no, log in?
     
    SmokinBill, Jan 21, 2016
    SHARE POST#28
  29. Ryan
    Joined: Jan 2, 1995
    Posts: 22,429
    Profile Page

    Ryan
    ADMINISTRATOR
    from Austin/Koloa
    Staff Member

    You need to clear your cache man... Details here.
     
    Ryan, Jan 21, 2016
    SHARE POST#29
  30. engine138
    Joined: Oct 5, 2007
    Posts: 2,347
    Profile Page

    engine138
    Member
    from Commack NY

    Thanks Boss all done
     
    engine138, Jan 21, 2016
    SHARE POST#30
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