BAD - Streamline deletes thread after I posted honest comments? sad.

Never did, the search function is a great thing though.

http://www.jalopyjournal.com/forum/showthread.php?t=90682&highlight=streamline


http://www.jalopyjournal.com/forum/showthread.php?t=125079&highlight=streamline&page=2

 

Try standing before a Judge and explain the "non refundable" clause as an excuse for not delivering.
It won't wash .
For those who going to enter in a contract ( and this is what it is, a Contract) in the future demand a set date and and penalty clauses for non delivery or late delivery. Some people require this because it's their livelihood not hobby and if a customer gets angry because a project has been delayed,you can be in the firing line because a supplier has done the wrong thing.
It doesn't matter if it is $1 or $1,000,000 the outcome should be the same.
With this in mind it is normally the courts finding in favour of the person who has paid a Non refundable payment because of non supply.It is the person who has received the monies responsibilty to provide evidence of a contract without termination rights. These termination rights are essential for any contract and for sheerline to demand upfront full payment and not offer these rights means that the customer can and will win in court .

Forget all the bluff and bluster about Todd et al being great guys ,it's not the issue.

 

Again, thanks guys for your input.

I did not post this looking to 'gain support' from the HAMB, like I said above, it is strictly information, do what you want with it, that's why this place is around, no?

It is solely my issue to deal with, many of your points are well taken and appreciated.

Whether I have the money or not, it's a valid predicament and I thought I would share for public knowledge.

 

Seems like pretty shady business practices to me.

Streamline tells a customer a couple of months (a pretty vague time frame) to get a product that another vendor of the same product says he would never quote less than a 6 month delivery time, gets the customer to pay up front and says it is non refundable. Then they actually check to find out how long it going to take to get the product and it ends up being way longer than the original quote. Sounds to me like they know full well that their time frames are not realistic but get people to order by giving shorter time frames than other distributors and because they don't offer a refund customers can't look to other distributors after the fact because Streamline won't give them their money back.

NOT COOL!

 

I think it shows many of us how petty some can be. Looking for a loophole to cancel an order, then cry about it in a public community with like interests when you don't get your way. Fuckin eh right times are tough and if I was Brookville I'd build the body too. A deal is a deal and finding a better deal after the fact doesn't wash. To all who commented about poor customer service, what was your experience with these suppliers?

I think the whole sordid buisness has no place here on the HAMB. I think Streamline did right by posting their position. I think Ryan took the win light with his 1st response. Maybe a roadster pickup whaa-mbulance would be a good project for the new body.

This is what I've done with the information and public knowledge that was so graciously bestowed on the HAMB.

 

Thanks, my feeling on the matter as well.

Anyone that knows me knows who's side I'll take here.

Maybe now Bobby needs a heads up!

And to let post go on like this on a so Called "traditional hotrod" message board is a sad....real sad.

 

The customer tried to resolve the situation with Streamline first. He's totally justified in moving up the chain to get his problem solved

 

Bro,

whether it's your issue to deal with or not, is irrevelant, since you posted it up n the HAMB.

Not trying to gain sympathy?...Then why post here?

Curious.

Also, I'd like to know why you didn't respond to what (I assume was) a Streamline response.

You said (sic) "When I ordered it it was to be 6 weeks".

The response was more like "6 months".

And then "You were fine with that".

So, since you opened the can of worms, it's your responsibility to close the lid.

You need to respond to all things said in the reply, not just choose something that you can dig into.

So what's the real deal?

Were you promiosed a body in 6 weeks?

Or is Streamline correct in that they told you upfront August? (which in my feeble calculations is more like 8 months?)

Sitting here over 1500 miles a way, sipping on a cold Coors, looks like to me you aren't looking so good.

 

Streamline has been giving HAMB members discounts since before the HAMB alliance was even created. There's been a sign in their display for years and if you don't see their sign but are wearing a HAMB shirt that they recognize, they will ask you. If you call on the phone obviously you'd have to ask for it. Todd and the guys there have been friends of the HAMB members for years.

 

Maybe I missed something here but, from what I read, he forked over a wheel barrow full of money on the venders word that the product would be there when they said it would. It's the venders responsibility to produce when they said they would. It takes big brass balls to keep a man's money because it was a "non-refundable deposit" after you tell him you can't live up to your end of the bargin!

 

I think these are things that need to be clarified.

OP said 6 weeks (never mentioned a non-refundable order)

Reply from Streamline was "August".

So, just because he (OP) said "XXX" don't make it true, especially based on the reply from the Streamline guy.

SO yes, I think you missed "it", and follow back a page or two for a response.

 

Streamline actually said in their post they originally quoted a couple of months. They took the money and then ordered the body. It was only then that they found out that Brookville could not supply it for the original time frame.

Quote from Streamline:

When the order was first placed he was told it was not in stock and it could take a few months to be built.{He was more than happy with the time frame} Also that this was a Special Srder and it was not refundable. Mr. Andrews was fine with that and he was fine with the discount we gave him! The order was placed right away to Brookville and they had told us it would not be done until August!

 

I agree! Jim

 

another reason why i bought a body made by ford over 80 years ago..cash and carry..well maybe more like cash and load up

 

i'm tellin her you said that holmes

 

Yike's man just like a bad deal all the way around, Sorry to hear something easy as ordering a high dollar body could turn out like this. You know i really stay out of anything that bad mouths business or anything of the sort, but i can tell you that i have called streamline to find some gravel guards for my DeSoto and was told that i might find them at pep-boys...yes pep-boys. Joking or not this does not show any respect and is the reason i do not shop at Streamline. I can tell you that before i would think of dropping 11 grand on anything i would do some research on who i am buying my product from. With all due respect to Streamline and all the great people that work there and do there job correctly and take care of there customer's ,they do not have a great Rep with local hotrod folks that live in Denver i hate to say it but it is true in most case's.

 

Hey, I thought I signed up to a forum where we talked about traditional cars, which means cars made of STEEL! I want my money back, Ryan!

 

What part of the Brookville RPU body is not made of steel??

 

they are steel



oops Denise beat me to it...dam you type fast

 

come on seriously,on a side note this thread is proof the the hamb is dooooomed.

 

I hate to say it but if he paid with a credit card HE WILL WIN. CC companies are notorious for siding with the customer, whether they are right or not. In this case he doesn't have what he paid for and the CC company will probably give him back his money. I have been on both sides of this stick and like Ryan said neither side is fun.
Shane T.

 

what i dont understand is what ever happened to customer first? They had to get ready for the roadster show? WTF? current customers should take precedent over potential customers at any show.

 

What about making bodies to deliever to a show for CUSTOMERS that have already placed and paid for orders

 

As a business man, I have to see this as another example of the car industry being really weird. I can't think of anything else that is so full of unfulfilled promises and screwing the customer. How many posts are on here about craftspeople not doing the job on time, stringing the customer along, not supplying updates or invoices,etc.

If Brookline hadn't started the build,why can't it be cancelled? If they had and it's not too far along the custom path, why can't it just be moved to the next customer?
Why isn't Streamline doing more to resolve this issue?

Who the hell buys an $11K body without a purchase contract? What's the writing say?

After reading all the recent threads on deals like this, any HAMBer who makes a deal without a written contract, or turns their car over to a shop without a completion date and a written estimate must just be crazy. Or stupid. Good luck to all.

 

Its not hard call the Attorney General in his state. And ask about him and they should help you. I got 1,200 back like that... you may not be the only one after them.