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Good customer service experience

Discussion in 'The Hokey Ass Message Board' started by 41 C28, Jan 24, 2014.

  1. 41 C28
    Joined: Dec 17, 2005
    Posts: 1,772

    41 C28
    Member

    Back in Aug of 2012 at the SRN in Louisville I purchased a set of gauges from New Vintage out of Ferndale, Michigan. I've looked at them a coupe of times since them but haven't until now been ready to think about mounting them. Last week I take them out of the box and discover that the mounting rings are missing. So this past Tuesday I give them a call and explain the situation. I spoke to Mark and he said they would send the missing parts right out which they did and I got them today. I think that's pretty good.
     
  2. Imwalkin
    Joined: Jul 29, 2004
    Posts: 544

    Imwalkin
    Member
    from Tucson, Az

    I have had to ask him questions. He was always more than willing to help.
     
  3. NickJT
    Joined: Jul 17, 2012
    Posts: 640

    NickJT
    Member
    from S.E. PA

    I'm glad I looked at your positive review. I never heard of New Vintage but after browsing around their website I'm sure they're exactly what I've been looking for to replace my "imported" 5 gauge set.
     
  4. tedster
    Joined: Mar 20, 2005
    Posts: 519

    tedster
    Member

    Always good to hear something positive. Thanks for posting.
     
  5. 3wLarry
    Joined: Mar 11, 2005
    Posts: 12,804

    3wLarry
    Member Emeritus
    from Owasso, Ok

    pics of the gauges...por favor
     
    kidcampbell71 likes this.
  6. 41 C28
    Joined: Dec 17, 2005
    Posts: 1,772

    41 C28
    Member

    New Vintage Bomber Series Gauges.
     

    Attached Files:

  7. dmac620
    Joined: Sep 16, 2007
    Posts: 358

    dmac620
    Member


    I never looked at their products until last night after reading this thread. I, too, have now found my new gauges
     
  8. 1badbaker
    Joined: Aug 25, 2010
    Posts: 183

    1badbaker
    Member

    I have 2 sets of there gauges, I highly recommend there product.
     
  9. mad mikey
    Joined: Dec 22, 2013
    Posts: 9,423

    mad mikey
    Member

    This is good info, I will be looking into these gauges as well. Thanks!
     
  10. jhaas63
    Joined: Jan 15, 2013
    Posts: 136

    jhaas63
    Member

    Word of mouth is the best form of adverti*****t. Fair prices, good service ans be reasonable. Its not that hard.
     
  11. unkledaddy
    Joined: Jul 21, 2006
    Posts: 2,865

    unkledaddy
    Member

    I like their gauges with the mechanical odometers...........the others not so much.
     
  12. butch27
    Joined: Dec 10, 2004
    Posts: 2,846

    butch27
    Member

    Isn't Autometer also made in Michigan?
     

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