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Need to vent!!

Discussion in 'The Hokey Ass Message Board' started by roll_low, Jul 21, 2010.

  1. rockinokie
    Joined: Jun 22, 2010
    Posts: 117

    rockinokie
    Member

    Hahaha. I've been waiting for almost two weeks for something I bought on ebay. Kicker is, the item is located about 2 hours from me.

    I chose to pay for shipping because I haven't had time to drive there...oh well.

    One time I spent about $3k with a reputable company. After a couple emails and a month of no parts and no response I wrote a real hatefull email. Shortly after, I read on a forum the owner just found out that his mother (living in another state) had become terminally ill and didn't have much time left. Needless to say, I wrote an apology email. He replied within a week saying no problem and sorry on his behalf and I recieved my parts in a couple days.

    ...lesson learned.
     
  2. SWANKEY1
    Joined: Nov 14, 2009
    Posts: 67

    SWANKEY1
    Member
    from Venice ca

    Hahaha... Really if that's all that happen during your build , well guess what you had a great build !
     
  3. Most everything you order today is "drop shipped". I bought a necklace for the wife for her birthday, the damn thing was drop shipped from London! :eek: Needless to say, it was late getting here for the B-day.
     
  4. bobj49f2
    Joined: Jun 1, 2008
    Posts: 1,960

    bobj49f2
    Member

    I would have went to a local parts house like a NAPA. Unless you're out in the middle of nowhere they'll be able to get the parts for a vehicle this common and simple. I buy parts for my '48-49 Ford truck, 1/2 and 3/4 ton, never have been able to stump them yet. If they don't have the part they'll get it usually by the next day. No major wait and if it turns out to be the wrong part I have some one in person to bitch to and have it made right ASAP, no waiting to get it, waiting to return it and waiting for the hopefully correct part to come in.
     
  5. Thirdyfivepickup
    Joined: Nov 5, 2002
    Posts: 6,095

    Thirdyfivepickup
    Member



    Cool. Stay on it to make sure its heading your way. He could have generated one and not actually sent anything... that way it would say "billing information received."

    Hopefully it comes when he said it will. :)
     
  6. lostforawhile
    Joined: Mar 23, 2008
    Posts: 4,159

    lostforawhile
    Member

    He thinks thats bad, at least he can get the parts, I wouldn't buy a new Honda, but it's really fun getting parts for an old one, when no one makes them. I probably have 40 different projects going. stuff gets here when it gets here, I always have stuff to do, but now no time to do it. :D
     
  7. fab32
    Joined: May 14, 2002
    Posts: 13,985

    fab32
    Member Emeritus

    How bout posting some pictures of the work Gene did for you. Even legends need to be kept honest.

    Frank
     
  8. Same problems with Jim Carter Chevrolet Parts, order and no delay times given, in fact after repeated delays, I started asking what they had in stock so as to figure if I wanted to wait or shop elsewhere and asked for call back, ZERO ! So, I now use Chev's of the 40's with excellent service and more products to boot. I had used Carter because they were closer but with all the delays and poor service I was out! Also, I had ordered a desert cooler radiator for my '47 from then and asked before ordering if it would fit with the "modern" '59 235 with conversion water pump, "oh yes!". no dice! But being a hot rod guy, I modified a few things and it works. Customer service can demand a price and respect. Vendors, are you listening?
     
  9. gimpyshotrods
    Joined: May 20, 2009
    Posts: 24,378

    gimpyshotrods
    ALLIANCE MEMBER

    I wish my delays were all so short.

    My last big project order took two extra weeks to arrive, beyond regular shipping time, ostensibly because not everything was in stock. When it arrived, there was a back-order slip in the box for approximately 1/3 or the order. Those items, in total, took another 62 days to arrive.

    It seems to be the nature of the business these days. I am adjusting my business practices to accommodate.
     

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