Recently made a purchase (over the phone, of course) and tried to use my HAMB alliance discount - in this case, free freight - or so i thought. After the total was given, I mentioned that I was an alliance member - I could almost see the blank stare on the other end of the phone. I was sent back to Jerry - whom by chance I spoke with before being sent to get checked out with my order. I again mentioned the HAMB deal, to which he responded, "I haven't used that in years", but he would take care of me. Got my invoice, and alas, was charged freight anyway. I realize shipping isn't cheap anymore; no I haven't called them to follow up (yet) - don't want to seem like a whiner, but I was dealing with the owner... Anyone else have any issue? Can @Ryan look into this by chance?
Obviously they are not associated with the Alliance anymore, It seem several of the past sponsors no longer participate. maybe Ryan can enlighten us. HRP
I got an Alliance discount form Diamond Back and they aren't a vendor! I told Bill down there that Coker gives us a deal so he threw me a discount. I find that guys named Bill are usually pretty cool. IRS bills? Not so much.
I have not got an alliance member discount either. Seems like nobody gives free freight anymore unless you spend 200 bucks.
Yeah I think the alliance vendor list may be out of date given the amount of threads I see similar to this one recently.
They gave me a discount on the last parts I bought from them, and they are cool enough to let us hang out in their parking lot every year on the way to the Drags. -Abone.
I sent out an email a few weeks ago to the entire vendor list after Coker had some issues to verify everyone’s status. Pretty sure P&j got back to me. I will check with the office tomorrow. I assume you talked to Jason?
I spoke with Jerry, not Jason. My apologies for my earlier statement of "talking to the owner" - Got my names confused.
Long and short of it is - If they weren’t on the list, I wouldn’t have asked. People have a lot worse issues than getting a discount; all good on my end.
I reached out this morning. I'll let ya know as soon as I hear back. As for Coker, they are still in... They just had a technical issue on their side. It's fixed now.
I for sure will still do my business with P&J anyway. Great parts and just awesome people to deal with.
Hey man, just talked to Jason. It was a misunderstanding on the employee's part. If you call back and ask for Jason, he will get it all fixed up for ya. Free shipping on everything other than chassis...
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