I'm also with these guys. We should know who the shop was, bare minimum, so we know what kind of work they put out.
My advice? Photograph the heck out of it, paying close attention to the flawed areas, meet with the insurance company and see what they'll do for you. If they drag their feet, contact your state's insurance commissioner as has been suggested before. There are laws concerning insurance work that may have been broken - and won't get set straight unless you complain, loudly. Good luck!
Hey Jerry, Sorry to see that ol buddy.I know you just wanted what was right and well done. I sure hope this scenario plays out to the other end of the spectrum for you!
Jerry?! Are you sure it was just your hot rod,back and pride that got hurt in the impact and that you didn't hit your head too? Edsels?!?! Now,I'm worried for ya! Haa!
LIKE KIND AND QUALITY is what the industry determines your car should be put back to, were you make whole again? or riped off by a shoddy attempt?
Un-frickin' believable! I'd take the car to a restoration shop for a critique and an estimate, then build a fire under both the shoddy shop and the insurance company with the ***istance of the state insurance commisioner's office. Don't give up! I'm sure there are good shops near you that can fix your car right. Don't forget to also bill them for your time and expenses you spend fighting with them, too.
You may be in more trouble than you think. YOU choise the body shop, THEY only suggested it. You took delivery, now you will have to fight with them. Did you authorize the insurance company to pay them directly? If not, your insurance company still owes you the money for damages.
Lots of advice in this thread already, and some is good, such as a talk with state ins. com., it has worked for me in none automotive issues. You owe it to this forum to identify the ins. co and body shop involved if you actually have been told by either or both that no further work will be done. You now know from a prior poster that body shops for daily driver, OT cars aren't the place for taking a special interest vehicle of any description for repair, and you had a right to go elsewhere to "getter done". Further, I suspect that by now you also know better than to again insure your HAMB ride with other than an ins. co that caters to our type, and other special interests vehicles. You've yet to admit it, but I haven't heard of any enthusiast oriented company pulling such ****. So. I'm guessing your insurance is with a regular company. Consider all this and I believe anybody would say the ball is in the court of the OP!!!!!!!! Dave
On the positive side, you do not have to accept this job. Go to the ins. co. and explain that the repair is not acceptable. Find a shop who wants to fix it and have them call in an estimate. If it was mine, trust me they would be happy to pay for a quality repair. Lots simpler than dealing with an untractable customer.
What's the deal? I own a few cars, and if I have a claim my insurance company gives me an estimate and a check. Then whatever damage was incurred is fixed properly.
This is a strange thread. The OP knows he got screwed, won't let anybody know the insurance company or bodyshop so no one else will get burned by either and as far as it getting it right , who knows. I guess what I'm saying is up to this point, what is the point of this thread besides, yep, you got screwed. A little information might help some others down the road.
I think you should post who the shop is and the insurance company. I hope you didn't sign anything other then the work order when you droped the car off, if you did signed a paper when you picked it up you maybe out of luck. I know all to well!!!!!!!!
I used to do a little body shop stuff. Sometimes did some ins. work. Late 70's early 80's. Ins. companies here started to do the "approved shop" thing. The first thing was a complete state of the art environmental friendly shop. Spray booth, recycling system, ect. Then you had to pick up the wrecks next day from towing company and pay their bill. I never did the approved updates. I do recycle paints correctly, don't have correct type spray booth to make them happy. The adjusters do all the can to steer the jobs away from us backyard types. Because they have no control over you. You do all their work, you have no time to build any real outside business. They threaten to take you off the list, you jump to do what they say, because they "own you" So you give them a discount off your posted prices, store their totals for free ect. I was at a friends house one time when he wanted an unapproved shop to fix thier car. The adjuster was slick, stated that he knew the guys work was good, but he couldn't stand behind his work because it wasn't an "approved shop". He really tried to scare the guy about all the problems that " could happen". That being said, Sir Woosh should contact the adjuster. I would have been better to do it before the car left the shop, but the ins. company should get it up to at least a 95% fix. Meaning that you can see it was fixed but you have to look for it.
Holy Cow Sir Woosh What the Hek Are you kidding me That torqued me off just hearing what happened I don't know anything about the S.I.C., but to me going that route with a journal of times places and events, in chronilogical order along with pictures before the wreck, after the wreck and before and after the repairs, sounds like a good way to approach this at this point. Take available price guides with you. Your journal should include any related dialogue from the time of the accident, until present. This sounds like additional pain in the posterior and it is, but I incourage you to fight the good fight and try not to let all the Bozos involved get away with this without giving them at least a black eye. I wish you the best
I'm going to give them one more chance tomorrow to answer for this, then I will take the extra steps. I called the out of town adjuster and asked them to at least give me their email address so I could send them pics. They insisted I try again to work things out with the shop to my satisfaction. Wouldn't let me send a pic and get involved. The adjuster called me back a little later to say they discussed what I was not satisfied with. Shop claimed the primer was old and couldn't be matched and wouldn't agree to prime the rest of the car sides to match the primer they used. I already sent them this pic to start the conversation tomorrow. Insurance adjuster then said if I don't get satisfaction, they will send someone to meet me at the shop and go over what it will take to work it out. They WILL cover the electrical problem with the lights and fix the bumper and ill fitting chrome. I just made a quick p*** on the rocker to show the match. Held a piece of paper up to show a better line.........
My father in law runs a small bodyshop A customer brings in his Porsche 911 car is like new never seen rain. But the tow loop under the batterytray got hit by a pothole dented bottom of battray and some in the innerfender he wanted an estimate for ins company But they told him we dont hire some backyard buissnes to repair exclusiv cars we have a Porsche spe******t. Car came back fixed with 3 whacks of a big sledge in the battray ...yes all 3 dents clearly visible and one i supose accidentaly in right frontfender. That they fixed by spray bombing the spots where the paint had pealed of. With the wrong white paint. One thick coat with runs and bare steel shining through The owner had to fight them for 6 months to get them to pay my father in law to fix it ...much more work this time so much for the ins companys Porsche expert
You gotta a screw loose if yer gonna give them a 2nd shot @ screwin it up again. Your insurance co or the persons that hit you? I'd be sittin @ the insurance co's front door instead of goin back to the slop shop.
Good luck and hope things turn out in your favor, went through the same thing a few years back on my truck, a long fight ensued, lawyers got involved, and a month went by before I was happy, BUT... I was finally happy.
Well it appears that Mr Woosh only wants help from us and is not willing to help his fellow HAMBers by providing the name of his insurance company. Well, what goes around comes around Mr Woosh. Good luck.
If you want something done right, you have to do it yourself. The insurance should have been able to cut you a check so you could get it done from someone who can handle it. In their defence, the car is finished in primer that decomposes over time.
you knows what makes me nuts is, they probably knew they couldn't fix it right when they saw it, but took the job in anyway just to make money. that poor car was doomed from the start. take the car to someone who CAN fix it the right way. that ain't even close.
Well it appears that Mr Woosh only wants help from us and is not willing to help his fellow HAMBers by providing the name of his insurance company. Well, what goes around comes around Mr Woosh. Good luck. As I said in my last post, the insurance company IS saying that if the shop doesn't give me satisfaction, they will be sending someone in from out of town to work out what it will take to make it right if the shop doesn't seem to be able to. And if they do, I'll be bragging them up, not shutting them down........ The main problem right now is the shop which didn't do right and it's a local outfit that won't affect anyone outside of central Maryland. If they can't do what's right soon, I'll feed them to the buzzards! My car is primer with a sealer. Been doing great for years and much easier to touch up than any gloss I've had. I had a kid write on it with a pencil. Mr. Clean and a terri cloth and it was gone with no affect on the paint. Decomposing? I should be so lucky............ Thanks for the suggestion autobodyed. Suggested that to the insurance company today along with a lawyer back up. Coming next............... <!-- / message -->
Did the insurance pay the body shop directly? I ran a shop for a number of years and in my state in most cases the check would go directly to the car owner and if it does go to the body shop it is usually in both your and the shops name . If there was a lien on the vehicle then it would have the shop and the lien holders name on the check. If the work is not done correctly don't endorse it over to the shop. If it went directly to the shop then you might have grounds for a complaint with the state insurance commissioner. Take a look at the attached pdf file that is a summary of the car insurance requirements and rules and also tells you how to file a complaint in the state of Maryland.
Insurance company name? The others are right. Spill the beans to help us all... And if they make it right let us know that too!
OK then, let me say this. The insurance company that is STILL trying to do right by me is State Farm. Little if any more than Haggerty and I have unlimited miles and can pull a trailer and they totally replaced a windshield at $900 with no expense to me recently. The bugaboo is the shop.......................
"...we dont hire some backyard buissnes to repair exclusiv cars we have a Porsche spe******t..." That's funny.
dammit Jerry, I just saw this. and I am PISSED! yes, the body shop did **** work, but what the heck are you thinking accepting the car in such horrible condition! I am pissed that the accident happened, I am pissed that it damaged a favorite car of mine, I am pissed that it happened to a great fellow and I am pissed that the repair is absolutely horrible. but dammit all Jerry, you need to stand up for yourself and take action. okay, now I feel better. I feel for you pal and truly wish you all the best as you resolve this situation.
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