Man I don’t envy you Ron, but God bless ya. If this is where things are it’s got to be such a bigger **** show than anyone’s thinking.
Man, I don't even know where to begin figuring out this jumble: If I understand correctly, the customerservice@roddersjournal.com email is the primary method recommended on the publishers website for queries about un-fulfilled orders. When those emails go unanswered for months on end, the next step is to sign up on this message board and p*** on my contact details to a user of long-standing. This user will then incorporate this personal information into a spreadsheet. This spreadsheet then will be forwarded on to the customer service department at the publishers who were originally contacted in Step 1. The customer service department will then be able to reach out to the customer. This isn't how businesses keep track of clients and manage product deliveries - or it isn't how I run my business.
You have valid points and are, justifiably,clearly frustrated. On the other hand, every single post you've made since joining is in regard to the issues with The Rodders' Journal. If you don't want the help being offered and don't have practical solutions to offer,... ?
@Tim I knew exactly what I was getting into and my love for hot rodding and TRJ far outweighed the flak and stress I knew I would get here. It's still worth it when TRJ is back on top, and I played a very small part in making it happen. @English_Bob You continue to complain and yet have not taken me up on my multiple offers to help you as much as I can. I can't help you if you don't help me. Yes, the emails that have come in are in a very large volume and take time to research and get back to people. Me being the social media guy means all social media, which includes the HAMB. You strike me as someone who isn't on Facebook or Instagram, so here you are to air your justified complaints. This is where I found you and again made multiple offers to help. Either you want it or not. It's up to you.
The Jalopy Journal
