Man I don’t envy you Ron, but God bless ya. If this is where things are it’s got to be such a bigger **** show than anyone’s thinking.
Man, I don't even know where to begin figuring out this jumble: If I understand correctly, the customerservice@roddersjournal.com email is the primary method recommended on the publishers website for queries about un-fulfilled orders. When those emails go unanswered for months on end, the next step is to sign up on this message board and p*** on my contact details to a user of long-standing. This user will then incorporate this personal information into a spreadsheet. This spreadsheet then will be forwarded on to the customer service department at the publishers who were originally contacted in Step 1. The customer service department will then be able to reach out to the customer. This isn't how businesses keep track of clients and manage product deliveries - or it isn't how I run my business.
You have valid points and are, justifiably,clearly frustrated. On the other hand, every single post you've made since joining is in regard to the issues with The Rodders' Journal. If you don't want the help being offered and don't have practical solutions to offer,... ?
@Tim I knew exactly what I was getting into and my love for hot rodding and TRJ far outweighed the flak and stress I knew I would get here. It's still worth it when TRJ is back on top, and I played a very small part in making it happen. @English_Bob You continue to complain and yet have not taken me up on my multiple offers to help you as much as I can. I can't help you if you don't help me. Yes, the emails that have come in are in a very large volume and take time to research and get back to people. Me being the social media guy means all social media, which includes the HAMB. You strike me as someone who isn't on Facebook or Instagram, so here you are to air your justified complaints. This is where I found you and again made multiple offers to help. Either you want it or not. It's up to you.
It’s arrived!!! Tbh even though I’d had an update maybe two moths ago saying it had shipped, I’d given up, But ye of little faith, it arrived today!! So happy, thanks to the TRJ gods.
Just got TRJ #87 here in Elizabeth, CO. And yes, I was in contact with Hot Rod Ron for what that's worth.
Can’t really complain, I ordered an overdrive unit for my willys Jeep pickup December 9th, from Herm the Overdrive Guy, it showed up last week. It was paid in full, a long while ago.
Today 6/10/26 #87 arrived at my home! That is great but I also received #87 back in December. I feel guilty because some subscribers have not received their latest issue. TRJ #87
Uh, if anyone should be feeling guilt I’d say the fault lies with someone else. And it began years ago.
I also received #87 back in December and I received another copy in the mail yesterday. The second copy is up for grabs - Free 99.
Here's an excerpt from the email I received today: TRJ #87 MAILING - ORDERS Greetings from The Rodder’s Journal. It’s been a while since our last update because we’ve been hard at work here at TRJ headquarters. Over the last several months we’ve been correcting some lingering mailing list issues, straightening out existing orders and subscriptions, and getting products out the door. The second bulk shipment and remaining international subscriber copies of TRJ #87 are finally en route. Additionally, we have re-shipped orders that were previously sent and didn’t reach their destination, as well as orders placed over the last few months. We’ve already seen some posts on the HAMB and on social media indicating some of those long overdue shipments are landing in mailboxes. If you’re one of the folks who’s been waiting, or who contacted us in recent months to verify the status of your order, you should be seeing your magazines soon. As we’ve said in the past, we genuinely appreciate your support. If you do not receive any merchandise you’ve ordered in the coming weeks, or if you have questions about the status of your subscription, we ask that you contact us at customerservice@roddersjournal.com. Please note that while we continue to respond to emails, we receive a great deal of communication and it sometimes takes longer than we’d like to respond. We are also hard at work finishing TRJ #88. Your Friends at The Rodder’s Journal
The Jalopy Journal
