Winfield Rod&Custom response to thread

A man with ethics, this made my day.

 

I agree... it's not passable work. I just like when things are kept with "what's so," rather than making assumptions and story.

 

Gene,
I didn't care for the public beating you were getting on the other thread. I'm glad to see you're standing up for your name and your shop. Being that the work was sub standard,I think you did the only thing you could have done. The customer didn't sound like he wanted to deal with you at all,so I hope you guys can work this out,for the sake of both parties.
Glad to see you on the HAMB also....

 

Glad you heard back from him, keep us posted with ongoing pics of work would be cool, love to see raw metal working in the process.

 

sure as hell didn't sound like he tried

 

Having had the pleasure of meeting Gene several times over the years and getting to take his workshop this year , I knew he would make this right !!

 

in the end a mans name is all he has.

thanks Gene for restoring my faith in good people.

 

I believe that there is a reason that Mr. Winfield responded in the fashion he did. I think that the situation that occurred on this board had an effect in one way or another.

Bottom line is that Mr. Winfield has stepped up to the plate. Respectable of him.

That is the first step. Lets see what happens in the end. Updates will be welcome. I hope that they can be posted in this forum. If we are allowed to see the progress, the customer will be satisfied because of the scrutiny of this public forum.

Bryan

 

i think gene would have handled this situation the same way with or without this forum...

z

 

So now the emperor his clothes again? Sorry but I don't think so. I have a ton of respect for those who have came before me and elevated to industry/hobby/lifestyle to what it is, those that got the fame and those that never did. Gene seems to live right, work hard and everyone says that he's a great guy but taking the car back there would be like asking for someone to kick you in the balls.

Gene, Would you please adress the issues with the car and how you would fix them. Are you willing to rufund any portion of the additional work that has already been done to repair the vehicle? Cost of the media blasting? Would you provide a new roof and decklid? I would think there is more work repairing that top than starting over.

 

An apology??? Are you serious??? Someone has his car for a year and messes it up that bad and HE should apologize?

 

I believe Gene saying he would make it right is all he needs to say. If that means redoing the work,refunding his money,or whatever,is between him and the owner. He doesn't owe anybody anything more on here! If he makes the owner happy with whatever is agreed upon,that's it!

 

No, it's not a MUTE point...it's a MOOT point.

 

Good deal Gene, I knew this would happened from what I have met of you in syracuse you are true pioneer in many ways than just building cars this shows it. I hope that everything works out between both parties as well.

 

ya know, being a shop owner myself, i will do whatever it takes to make my customers happy. even if they motherfuck me to everyone else before they bring the problem to me. i'm not perfect, and will never claim to be. but if you got a problem, come talk to me man to man and we''ll see what we can do to resolve the problem, just as mr. winfield is doing here and what every self respecting business man with a clean conscious would do. calling someone out on the www is just a slimey thing to do in my opinion, and all you naysayers still calling him out, jesus christ, doesn't a man's word mean anything to anyone anymore?

 

I'm glad Gene did step up to the plate, says a lot. But the fact is, that work did come out of his shop, and all that sad work did not happen in one day. I've worked in a shop, and that kind of work would have been seen the first day, and you would not be coming back to work the next day. Cuomo73's car was there for a long time with lots of shoddy work done to it. I respect Gene's history, and that he is stepping up to fix it, but there is something wrong for that work to ever have been done or ever leave the shop.

 

I agree completely. It's now an issue between a shop and a customer.
All other opinions about the car and what is needed to resolve this issue are now moot (not mute)

 

How did I come to that conclusion? Easy, the owner waited until a weekend where it was well documented on the Hamb that Gene and his crew would be halfway across the United States before he posted his complaints. Secondly, further into the thread the owner stated clearly that he had no intention of taking his issues to Gene or the shop directly. In my book, if you can't stand up to someone you think did you wrong and try to get satisfaction (without first looking the world wide web for back-up), well sir, that makes you a petty whiner. Things could've went down a lot of different ways, but the facts that are clear are:

1. The owner had Gene's shop work on his car
2. The owner was not satisfied with the work (and he damn well shouldn't have been!)
3. The owner comes onto a public forum to run down Gene's shop without even considering giving Gene a chance to make things right.

Yeah, it's Gene's shop, even if he didn't see what happened before the car got out, it's his responsibility to make it right. Guess what? When confronted, Gene wants to make it right. I'm willing to bet he would have wanted to make it right even if he hadn't been PUBLICLY HUMILIATED... I wouldn't wish that on you or anyone else.

 

Gene did stepped up to the plate, says a lot about him.

Anything now is between the owner and Gene not us and our opinions.

I know of other shops that have trouble finding skilled technicians capable of doing this sort of work.

Some think that bondo covers all.

This isn't the first time a shop has had bad luck with sub standard workers.

 

Can everyone now just let these two guys sort it out and go back to building cars?

 

Who's the MAN, Gene's the MAN!!!

 

I'm sorry... That wasn't a simple screw-up... That was a cluster-fuck that built up over a year... There were too many chances to step back and say... "Hmmm... This isn't working... Maybe it's time to stop and redo some of it." And then it was covered up with bad bondo and bad primer...

So, I applaud Gene Winfield for owning up to it and trying to make it right... But I don't see how he gets a pass for costing the owner all the time and money and frustration...

Sometimes, when you see that someone made an attempt to cover up their mistakes (with bondo), you just don't want them near your car again. So there's no point 'bringing it to them first.'

And as a customer, you sometimes only get the one chance to make me happy... Don't screw it up in the first place.

Again though. I REALLY RESPECT WHAT GENE WINFIELD IS SAYING HERE...

I just think calling the car owner 'slimey' is slimey...

 

A classy responce. Short and to the point with no harsh words.

 

No matter who you are, or what you are doing, Shit can happen. It's what you do and how you go about it that really matters. Seems that the problem has been addressed and the honorable thing has been done. Now it should be a private matter between Gene Winfield, and the Customer. I like the way Winfield has responded, and it doesn't surprise me. I have only met him once, but have followed his career since the 'little books' that I still possess, and I have never read anything or heard anything bad about the Man!
firstnomad

 

X2! Well said, Bob.

 

I'd say,the fact that Gene hasn't responded to all this crap,speaks volumes to his integrity. Is there really anything else he needs to say on here?
Maybe some of you should go back and read his first post. As long as i've been on the HAMB,I've never seen ANYBODY get on here after being blasted and post what Gene did! NO excuses,NO finger pointing,just "I'll make it right".
Give Gene some credit!!!!! and some respect too.....

 

Glad to see this resolved and rather promptly at that.
The guy is gettin his car fixed, by the man...
Gene canned the screw ups who caused the issue...
Gotta admit, he is being a stand up business owner.
I got mucho respect for the guy who rights a wrong.
Let's all get back to building our cars.

 

Might as well close the thread because all this is the same as the last,Glorification of Gene and to hell with the fact that the man paid for GW work ,paid good money got shit work and would be a fool to take it back for more.Should not have been screwed in the first place no matter who did the work. this is kinda like,hail to the King and screw the dude that got fed to the lions.

 

sounds like the person who can't get something right and goes to the local TV station for help and guess what it get fixed. RV groups do the same thing. NOT saying that Gene wouldn't have fixed it but when the world is looking at it it moves faster.